Michael Moila

Michael Moila Email and Phone Number

Branch Manager at Absa group @ Absa Group
johannesburg, gauteng, south africa
Michael Moila's Location
Johannesburg Metropolitan Area, South Africa
About Michael Moila

I have 15 years of experience at Absa, working on different positions which is are, Teller, Teller Controller, Treasury Clerk, Customer Service, External sales consultant dealing with students and from different universities, Customer Service Consultant for International transactions Inbound and Outbound ( Western Union) and knowing exchange rates from various countries.

Michael Moila's Current Company Details
Absa Group

Absa Group

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Branch Manager at Absa group
johannesburg, gauteng, south africa
Website:
absa.co.za
Employees:
25058
Michael Moila Work Experience Details
  • Absa Group
    Branch Manager
    Absa Group Jan 2023 - Present
    Johannesburg Metropolitan Area
  • Absa Group
    Premium Acquisition Banker
    Absa Group Jul 2021 - Dec 2022
    Johannesburg Metropolitan Area
  • Absa
    Sales Consultant
    Absa Oct 2015 - Jun 2021
    Johannesburg Area, South Africa
    Address customer needs by providing appropriate banking advice and guidance• Extend customer relationships to relevant parties to address customer needs• Achieve contracted sales targets according to sub-segment objectives• Act as a single point of reference to appropriately channel the customer• Be accountable for end to end sales fulfilment• Selectively acquire potentially profitable customers by converting qualified leads into a sale• Retain, cross-sell and expand utilisation of products and services by converting qualified leads into sales• Execute World Class Management Practices• Identify sales gaps, implement and execute corrective action plans and identify external sales opportunities• Build network relationships with internal and external stakeholders to ensure realisation of clients’ needs• Ensure effective implementation and support to national and localised sales campaigns• Manage own career and personal development by ensuring product increase knowledge• Form part of Buddy Teams and assist each other with leads• Ensure compliance to the Bank policies and procedures• Sign off and adhere to the applicable Sales and Service Standards• Adhere to legislative requirements e.g. FAIS, Financial Intelligence Centre Act (FICA), Customer Acceptance Screening Application (CASA), Record of Advice (ROA) , National Credit Act (NCA ) etc.• Adhere to Sales Audit requirements e.g. outstanding securities, completion of sales registers• Ensure fraud is detected e.g. employment documents etc• Ensure customer satisfaction by delivering exceptional customer service• Accurately determine Customer needs through interaction with the client• Log complaints and compliments on Customer Care Process (CCP) system as per policy and procedure. Training and supervision of new consultants
  • Samathamathane Transport Services
    Managing Director
    Samathamathane Transport Services Jul 2014 - Present
    Alberton
    - Doing distributions around gauteng province under Aquazania Water Company.- And also doing short and long distance transport services across the country. - Removal services are also available.- making sure that all the deliveries are delivered to our customers in time day to day.
  • Absa
    External Sales Consultant And Customer Service
    Absa Dec 2014 - Aug 2015
    Johannesburg Area, South Africa
  • Absa
    Customer Service Consultant ( Western Union)
    Absa Oct 2011 - Apr 2014
    Johannesburg Area, South Africa
  • Absa
    Teller, Customer Service And Treasury Clerk
    Absa Nov 2006 - Apr 2014
    Johannesburg Area, South Africa
  • Absa
    Bulk Teller
    Absa 2012 - 2013
    Johannesburg Area, South Africa
  • Absa
    Teller Controller
    Absa Mar 2010 - 2012
    Johannesburg Area, South Africa

Michael Moila Skills

Leadership Customer Experience Management Team Building Customer Focused Service Treasury Services Customer Service Representatives Team Leadership Team Management Time Management Teller Operations Customer Relationship Management Customer Service External Sales Account Management Retail Sales Sales Management Logistics Management

Michael Moila Education Details

Frequently Asked Questions about Michael Moila

What company does Michael Moila work for?

Michael Moila works for Absa Group

What is Michael Moila's role at the current company?

Michael Moila's current role is Branch Manager at Absa group.

What schools did Michael Moila attend?

Michael Moila attended Regent Business School, Bank Seta Learnership Programme, Ekurhuleni West College, Kolobetona Secondary School, Regent Business School.

What skills is Michael Moila known for?

Michael Moila has skills like Leadership, Customer Experience, Management, Team Building, Customer Focused Service, Treasury Services, Customer Service Representatives, Team Leadership, Team Management, Time Management, Teller Operations, Customer Relationship Management.

Who are Michael Moila's colleagues?

Michael Moila's colleagues are Nontsikelelo Maphanga, Saun Teller, Phegello Moloto, Bronwyn King, Aaminah Arbee, Neroshnee Govender, Mankope Moselakgomo.

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