Michael Moila Email and Phone Number
I have 15 years of experience at Absa, working on different positions which is are, Teller, Teller Controller, Treasury Clerk, Customer Service, External sales consultant dealing with students and from different universities, Customer Service Consultant for International transactions Inbound and Outbound ( Western Union) and knowing exchange rates from various countries.
Absa Group
View- Website:
- absa.co.za
- Employees:
- 25058
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Branch ManagerAbsa Group Jan 2023 - PresentJohannesburg Metropolitan Area -
Premium Acquisition BankerAbsa Group Jul 2021 - Dec 2022Johannesburg Metropolitan Area -
Sales ConsultantAbsa Oct 2015 - Jun 2021Johannesburg Area, South AfricaAddress customer needs by providing appropriate banking advice and guidance• Extend customer relationships to relevant parties to address customer needs• Achieve contracted sales targets according to sub-segment objectives• Act as a single point of reference to appropriately channel the customer• Be accountable for end to end sales fulfilment• Selectively acquire potentially profitable customers by converting qualified leads into a sale• Retain, cross-sell and expand utilisation of products and services by converting qualified leads into sales• Execute World Class Management Practices• Identify sales gaps, implement and execute corrective action plans and identify external sales opportunities• Build network relationships with internal and external stakeholders to ensure realisation of clients’ needs• Ensure effective implementation and support to national and localised sales campaigns• Manage own career and personal development by ensuring product increase knowledge• Form part of Buddy Teams and assist each other with leads• Ensure compliance to the Bank policies and procedures• Sign off and adhere to the applicable Sales and Service Standards• Adhere to legislative requirements e.g. FAIS, Financial Intelligence Centre Act (FICA), Customer Acceptance Screening Application (CASA), Record of Advice (ROA) , National Credit Act (NCA ) etc.• Adhere to Sales Audit requirements e.g. outstanding securities, completion of sales registers• Ensure fraud is detected e.g. employment documents etc• Ensure customer satisfaction by delivering exceptional customer service• Accurately determine Customer needs through interaction with the client• Log complaints and compliments on Customer Care Process (CCP) system as per policy and procedure. Training and supervision of new consultants -
Managing DirectorSamathamathane Transport Services Jul 2014 - PresentAlberton- Doing distributions around gauteng province under Aquazania Water Company.- And also doing short and long distance transport services across the country. - Removal services are also available.- making sure that all the deliveries are delivered to our customers in time day to day.
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External Sales Consultant And Customer ServiceAbsa Dec 2014 - Aug 2015Johannesburg Area, South Africa -
Customer Service Consultant ( Western Union)Absa Oct 2011 - Apr 2014Johannesburg Area, South Africa -
Teller, Customer Service And Treasury ClerkAbsa Nov 2006 - Apr 2014Johannesburg Area, South Africa -
Bulk TellerAbsa 2012 - 2013Johannesburg Area, South Africa -
Teller ControllerAbsa Mar 2010 - 2012Johannesburg Area, South Africa
Michael Moila Skills
Michael Moila Education Details
-
Completed -
Bank Seta Learnership ProgrammeNqf Level 5 -
Nqf Level 6 -
Kolobetona Secondary SchoolBusiness/Commerce, General -
Business Administration And Management, General
Frequently Asked Questions about Michael Moila
What company does Michael Moila work for?
Michael Moila works for Absa Group
What is Michael Moila's role at the current company?
Michael Moila's current role is Branch Manager at Absa group.
What schools did Michael Moila attend?
Michael Moila attended Regent Business School, Bank Seta Learnership Programme, Ekurhuleni West College, Kolobetona Secondary School, Regent Business School.
What skills is Michael Moila known for?
Michael Moila has skills like Leadership, Customer Experience, Management, Team Building, Customer Focused Service, Treasury Services, Customer Service Representatives, Team Leadership, Team Management, Time Management, Teller Operations, Customer Relationship Management.
Who are Michael Moila's colleagues?
Michael Moila's colleagues are Nontsikelelo Maphanga, Saun Teller, Phegello Moloto, Bronwyn King, Aaminah Arbee, Neroshnee Govender, Mankope Moselakgomo.
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MICHAEL MOILA
South Africa -
Michael Moila
Johannesburg -
Michael Moila
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