Michael Mojer Email & Phone Number

Greater New York City Area

• Coached and developed a team to execute initiatives while providing excellent customer and associate experience
• Conducted bi-weekly one on one with staff to develop and train on product knowledge and customer service
• Used RetailNext to train and develop staff on how to maximize the customer experience to improve conversion and sales
• Execute recruiting, provide new hire on-boarding, training, leadership development and performance improvement
• Worked with Regional Manager to set goals and implement action plans towards achieving goals
• Ensure that the store culture was representative of the company values

Greater New York City Area

• Responsible for partnerships with businesses in area for company exposure and growth
• Responsible for ensuring company standards and policies including safety guidelines and shrink
• Lead a team of associates to execute company initiatives and operations to ensure profitability while providing excellent customer and associate experience
• Execute recruiting, provide new hire on-boarding, training, leadership development and performance improvement
• Manage budget, payroll, and ensure company standards and policies including safety guidelines and shrink
• Set goals and implement action plans to achieve expectations

200 Baychester Ave Bronx, NY 10475

• Drove sales for stores of 4 and 8 million-dollar volumes
• Manage staff of 120 associates in a 30,000 sq ft location
• Manage nearly every aspect of store operations
• Execute short and long term strategies to achieve 12% over company goals
• Responsible for hiring and training new staff members with corporate training materials
• Trained Management staff and built a culture/environment that develops and grows talent

90-15 Queens Blvd Elmhurst, N.Y. 11373

• Manage staff of 100 associates
• Manage nearly every aspect of store operations
• Oversee the recruitment of new sales and retail staff
• Responsible for hiring and training new staff members with corporate training materials
• Trained and developed store staff in customer service techniques
• Trained register/cashier staff in superior customer service skills while maintaining highest accuracy of tallies

1540 Broadway New York, N.Y. 10036

• Operations Supervisor/Receiving Supervisor
• Managed nearly every aspect of store operations
• Oversaw the recruitment of new sales and retail staff
• Responsible for training new staff members with corporate training materials
• Trained and developed store staff in customer service techniques
• Trained register/cashier staff in superior customer service skills while maintaining highest accuracy of tallies

700 Exterior St. Bronx, N.Y. 10451

• Supervised 12-15 associates
• Receive and scan shipment
• Process an average of 800 cartons of merchandise per day
• Maintain the cleanliness and organization of the processing room/work area
• Work closely with the Merchandise Managers to get maximum product onto the sales floor
• Receive and verify shipments/key rec from UPS and FedEx

40 E 14th St. Union Sq. New York, N.Y. 10079

• Receive and check shipment
• Process an average of 1,500 items daily
• Maintain the cleanliness and organization of the stockroom
• Work closely with the Visual Merchandisers to get maximum product onto the sales floor

1600 Broadway New York, N.Y. 10019

• Managed 7-10 associates
• Trained new associates
• Processed daily order of candy stock
• Processed morning product shipment
• Managed cycle counts, receiving variances, and quality of inventory
• Supported employees during morning shifts

Associates Degree, Sports Management

Regents Diploma