Desktop Support Supervisor
Current
Jul 2024 - Present
AeroLeads people directory · profile
Michael Moore Email & Phone Number
Desktop Support Supervisor
at
BancFirst
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Desktop Support Supervisor
Location
Oklahoma City, Oklahoma, United States
Company size
Who is Michael Moore? Overview
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Quick answer
Michael Moore is listed as Desktop Support Supervisor at BancFirst, a with 495 employees, based in Oklahoma City, Oklahoma, United States. AeroLeads shows a matched LinkedIn profile for Michael Moore.
Michael Moore previously worked as Desktop Support Administrator III at Bancfirst and Desktop Support Administrator II at Bancfirst. Michael Moore holds Certificate, Network And System Administration/Administrator, 4.0 from Francis Tuttle Technology Center Business & Industry Services.
Company email context
Email format at BancFirst
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BancFirst
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Profile bio
About Michael Moore
Experienced Senior Information Technology Technician with a demonstrated history of working in the information technology and services industry. Skilled in Computer Repair, Local Area Network (LAN), Communication, Software Installation, and Networking. Strong information technology professional with a Certificate focused in Network and System Administration/Administrator from Francis Tuttle Technology Center Business & Industry Services.
Current workplace
Michael Moore's current company
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Bancfirst
6 roles
Michael Moore work experience
A career timeline built from the work history available for this profile.
Desktop Support Administrator Iii
Jan 2024 - Jul 2024
Desktop Support Administrator Ii
Jan 2023 - Dec 2023
Technical Support Analyst I
May 2021 - Dec 2022
Senior Technician - Client And Data Center Support
Answered 14-20 calls per day from customers, including hardware troubleshooting, software troubleshooting (Office Suite, various web browsers, Acrobat, etc.), system re-imaging (Windows 7 and 10, Ubuntu), product configuration and specification, upgrade recommendations, network connectivity troubleshooting, firmware settings, and customer escalations.Owned and followed up with customers via email and phone for the duration of their case, giving updates to the status of their service and next actions.Updated and engaged management where necessary.Engaged with various teams for complex problems and resolutions on a regular basis.Served my team as a technical and policy adviser in order to lessen time to resolve and reduce unnecessary engagements with management and other teams.Took over other technicians escalated cases when customer was not satisfied with original technician.Maintained customer satisfaction of over 95% (dept goal 90%).Starting 01/2020 team took over duties from the Printer Department in addition to regular dutiesAssisted teammates with proper part selection for printers as well as helping them troubleshoot more advanced issuesStarting 04/2021 joined the Federal support team assisting all Federal agencies plus the Department of Defense and all branches thereof globally
Feb 2019 - May 2021
Sorter
Successfully sorted several thousand packages nightly to their correct locations using a complex and dynamic routing table, while maintaining a 0 accident record and 0 damaged packages. Performed various other duties as needed including package mis-sort recycling, handling of irregular packages, and breakdown and sorting of overnight package bags.Promoted cooperation between supervisors and sections by moving where needed. Worked scheduled and unscheduled overtime to manage diverse and rapidly changing workloads in all sections.During extra-heavy volume periods, was given the responsibility of team-leader to facilitate the constant and efficient movement of packages.
Sep 2017 - Jan 2018
Team & coworkers
Colleagues at BancFirst
Other employees you can reach at bancfirst.com. View company contacts for 495 employees →
KM
Kristi Mercer
Colleague at BancfirstUnion City, Oklahoma, United States
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LC
Linda Cumpton
Colleague at BancfirstOklahoma City, Oklahoma, United States
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TT
Tyler Tarlton
Colleague at BancfirstChandler, Oklahoma, United States
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KM
Kellie Mciver
Colleague at BancfirstShawnee, Oklahoma, United States
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DH
Doran Hillman
Colleague at BancfirstOklahoma City, Oklahoma, United States
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AK
Allyson Kimbrough
Colleague at BancfirstUnited States
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NB
Natalie Batt
Colleague at BancfirstTahlequah, Oklahoma, United States
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DR
Delynn Rains
Colleague at BancfirstDuncan, Oklahoma, United States
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LT
Lynn Thompson
Colleague at BancfirstTahlequah, Oklahoma, United States
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NM
Nicholas Mccarrell
Colleague at BancfirstOklahoma City, Oklahoma, United States
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Kristi Mercer
Colleague at BancfirstUnion City, Oklahoma, United States
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LC
Linda Cumpton
Colleague at BancfirstOklahoma City, Oklahoma, United States
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TT
Tyler Tarlton
Colleague at BancfirstChandler, Oklahoma, United States
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KM
Kellie Mciver
Colleague at BancfirstShawnee, Oklahoma, United States
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DH
Doran Hillman
Colleague at BancfirstOklahoma City, Oklahoma, United States
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AK
Allyson Kimbrough
Colleague at BancfirstUnited States
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NB
Natalie Batt
Colleague at BancfirstTahlequah, Oklahoma, United States
View →
DR
Delynn Rains
Colleague at BancfirstDuncan, Oklahoma, United States
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LT
Lynn Thompson
Colleague at BancfirstTahlequah, Oklahoma, United States
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NM
Nicholas Mccarrell
Colleague at BancfirstOklahoma City, Oklahoma, United States
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2 education records
Michael Moore education
Certificate, Network And System Administration/Administrator, 4.0
Aerospace, Aeronautical And Astronautical Engineering
FAQ
Frequently asked questions about Michael Moore
Quick answers generated from the profile data available on this page.
What company does Michael Moore work for?
Michael Moore works for BancFirst.
What is Michael Moore's role at BancFirst?
Michael Moore is listed as Desktop Support Supervisor at BancFirst.
Where is Michael Moore based?
Michael Moore is based in Oklahoma City, Oklahoma, United States while working with BancFirst.
What companies has Michael Moore worked for?
Michael Moore has worked for Bancfirst, Dell Technologies, and Ups.
Who are Michael Moore's colleagues at BancFirst?
Michael Moore's colleagues at BancFirst include Kristi Mercer, Linda Cumpton, Tyler Tarlton, Kellie Mciver, and Doran Hillman.
How can I contact Michael Moore?
You can use AeroLeads to view verified contact signals for Michael Moore at BancFirst, including work email, phone, and LinkedIn data when available.
What schools did Michael Moore attend?
Michael Moore holds Certificate, Network And System Administration/Administrator, 4.0 from Francis Tuttle Technology Center Business & Industry Services.
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