Michael Moore Email & Phone Number

Indianapolis, Indiana, United States

Receive and prepare client tax data for monthly, quarterly, and annual filings.Import tax totals to in house software in order to prepare tax returnsPrepare and confirm tax totals are correct and are ready for filingTrack which jurisdictions are needing filed and the total amount for all jurisdictionsRequest customer funding for taxes due for the monthFile taxes that are due for the month and pay balancesUpdate year-to-date summaries for clients and to assist with annual filingsCompile all digital filing confirmations, returns, and payments for client and send to customersAssist with onboarding of new employeesCollaborate with team members regarding issues regarding taxes

Fishers, In

Received incoming mail and allocate to appropriate team members to begin posting.Research and apply payments to appropriate areas of a customers' mortgage and processing between 300 to 500 payments per dayEducated new employees with onboarding and trainingAided department managers with locating checks, errors in posting, and necessary corrections.Collaborated with team members to ensure all payments are posted correctly and deposited the same day.Collaborated with different departments, e.g. Loss Mitigation , Escrow, to determine where payments should be applied to borrowers’ loans

Indianapolis, Indiana, United States

• Work Cherwell ticketing queue and assign tickets to Process Specialists• Answer telephone calls from employees with issues regarding time and pay• Triage incoming issues and assign and escalate to proper channels• Correct timecards in Kronos time keeping software• Find patterns in issues being reported by employees and notifying management• Work on tickets considered Administrative

Noblesville, Indiana

• Process Payroll for Noblesville, Greenfield, and Anderson locations• Filing Accounts Receivable and Accounts Payable• Greet customers and vendors• Process tool account Purchase Orders and add to technician sheets• Process customer checks for agreements• Add technician notes to database to improve customer service• Print, fold, and mail out customer renewal notices once a month• Sort incoming mail between Accounting and Management• Ad-hoc tasks as assigned by management

Indianapolis, Indiana, United States

Confirm invoice details in Perceptive Intelligence CaptureEnsure correct vendor and remit address is on file or is ACHConfirm invoices are correct and can be paid through Perceptive ContentTrain incoming new hires on processes and procedures within Perceptive Intelligence CaptureDocument training processes and update supervisors on what improvements could be madeAssisted with remote work training during CoVid-19 and documenting which equipment was being used by associates for remote work

Indianapolis, Indiana Area

Assist the Senior Vice President in day-to-day functionsRun reports in Salesforce for statisticsAssist with Board Data and present to the Functional LeadersDocument processes within SupportAssist with onboarding of new employeesSchedule meetings with Support and Executives to attend hot customer callsAssist with ongoing training by sending out weekly quizzes to the teamSet up travel arrangements for colleagues

Indianapolis, Indiana Area

Answered customer calls for product supportCreated cases using SalesforceCalled customers to notify them of status of their casesTook on support cases which are considered “Administrative”Initiated transition calls from Project Management to SupportReset customer passwordsTrained customers and new employees on T2’s softwareTriaged customer cases and assigned them to Product Specialists

Indianapolis, Indiana Area

Process payments for multiple clients. assist customers with their parking citations. assist with payment plans for SDSU.

Indianapolis, Indiana Area

Assist with new employee orientationData Entry in Excel for tracking jobs and budget codes used for invoicing.Responsible for ordering all supplies, including toner and general office supplies, for managed site.Provide coverage for receptionist and front desk duties at FFAResponsible for incoming and outgoing mail and shipmentsProvide training for new employees on copiers, mail procedures, parking etc.Organize training material for HR and new employeesMaintain employee database, holiday schedules and shipments with UPS, FedEx and USPSProvide monthly billing.

I run cash registers. Make change for other employees. Provide excellent customer service to customers. Stock various departments.

I ran registers. Helped customers with their electronic needs. Stocked various departments, besides electronics. Assisted with the Layaway Department. Provided excellent customer service.

Scheduled incoming school and work groups to the Exhibition. Scheduled employees. Assisted the General Manager with his duties. Assisted with deposits. Helped organize events such as Student Journalism, and Employee Family Night, to name a few.

Bachelor Of Business Administration (B.B.A.), Human Resources

Activities and Societies: We do not have groups at WGU as it is an online university. While WGU is not a typical college experience.

Bachelor Of Science (B.S.), Psychology

Activities and Societies: Psychology Club, Criminal Justice Club, Columbian Players, Intramural Soccer. At St. Joseph's College, I was.