Michael Moore Email & Phone Number

Houston, Texas Area

Houston, Texas Area

Provide specialized services in the construction and testing to the deployment andengineering teams, as well as provide support to the 24/7/365 maintenance services for in-building wireless systems.• Build, test, troubleshoot, repair, and commission all in-building wireless DAS systems while collecting project close-out data (RF measurements, photos, DAS setting snapshots, etc.)• Perform coax sweeps, PIM, fiber, over the air and other tests as requested from project staff• Perform site surveys/needs analysis/data collection walks along with the pre and post processing• Provide comprehensive and conclusive reports/updates to internal and external team• Install remote monitoring equipment on various DAS OEM platforms, ensure full INOC integration.• Troubleshoot DAS to determine root cause of performance degradation and take steps to resolve the issues to include replacing remotes, antennas, and other DAS elements.• Perform preventative maintenance, evaluating results on-site to enable swift optimization and solution• Communicate with wireless service providers, customers and venue representatives to manage through changes and interruptions in wireless provider service/coverage; manage the customer through any resulting impacts to their DAS.• Monitor DAS remotely for performance-impacting changes.• Respond, repair and communicate effectively to INOC alerts surrounding all CP customers and monitored systems via verbal, email, and remote access.• Perform and prepare system audits for presentation to the customer to demonstrate the current functionality of the DAS• Develop and communicate processes to save time and improve project efficiencies.

Houston, Texas Area

• Troubleshoot DAS to determine root cause of performance degradation• Optimized existing networks by adjusting radio network parameters and recommending possible solutions to hardware problems.• Perform preventative maintenance, evaluating results on-site to enable swift optimization and solution• Sweep, Test, and fiber and coaxial cable• Communicate with wireless service providers on behalf of external customers to manage through changesand interruptions in wireless provider service/coverage; manage the customer through any resulting impactsto their DAS.• Monitor DAS remotely for performance-impacting changes.• Respond, repair and communicate effectively to INOC alerts surrounding all CP customers and monitoredsystems via verbal, email, and remote access.Special Equipment:• Anritsu Spectrum Analyzer (cable sweeping, power meter, spectrum analyzer)• Fusion Splicer• Praxsym CW Test Transmitters (PST)• Expo OTDR OLM, Optical, Ethernet and Multiservice Tester• Prep tools, drills, couplers, combiners, trilogy, and Andrews equipment and cables• Mobile Access, Solid Technologies, Commscope• ADRF, Femtocell, and CSI repeaters and BTS’s.

Houston, Texas Area

• Responsible for installing, reconnecting, adding, and changing video products or services in compliance with National Electrical Code (NEC) and Time Warner policies.• Properly prepare and maintain logs, reports and other related documentation in accordance with company and departmental policies.• Responsible for connecting active and passive components used in the cable/RF industry.• Terminate coaxial cable of all different sizes. 75ohms rated.• Installed and maintained fiber trucks.• Consistently maintain, organize and stock vehicle with the proper equipment in order to perform required duties.• Responsible for being able to troubleshoot, repair, and explain to customers how equipment is used in an easy-to-understand manner.• Maintained an up-to-date knowledge of customer premise equipment and program services/ listings in order to provide information to customers and market company products.• Maintained an outstanding driving record throughout this period.

Houston, Texas Area

• Stocked store merchandise shelving, coolers, and all displays.• Established professional relationships with store personnel to assure superior customer satisfaction.• Provided feedback to operations on best practices to ensure we were steps ahead of our competitors.• Maintained a flexible mindset in order to facilitate last minute changes with stores and routes not permanently assigned.• Maintained an outstanding driving record thought this period.

Great Lakes, Il

• Assisted with the plans and direction for the installation of all communications services to included data, voice and radio circuits. • Performed various types of troubleshooting as well as oversaw the documentation and filling of troubleshooting log reports.• Section leader and primary operator for the Digital Tech-control Facility van that facilitated all communication circuits on the network.• Responsible for the programming, installation, and maintaining of the Executone commercial switchboard services for over 300 users.• During operation Iraqi Freedom, was responsibility for providing technical support with installation, monitoring, and troubleshooting for all Data and Voice communications, as well as, satellite communications interface back to the United States.• Coordinated with other Department of Defense branches of services to synchronize different types of communication equipment.• Responsible for providing Audio and Video Teleconferencing services to the Commanding General and Chief of Staff for Marine Corps operations in Kuwait.• Troubleshoot and Maintain the fiber network, controlling all communications.

Education record

• Advanced Switching Course (Programming) • Unit Level Circuit Switch Course (Operator /Maintainer) • Marine Corps NCO Leadership Course •.

Education record

• Navy Marine Corps Achievement Medals (Operation Iraqi Freedom) • (3) Certificate of Commendation