Michael Morcos Email & Phone Number

Tampa/St. Petersburg, Florida Area

Manage Business Operations and Educational Administration of a Residential, In-Patient Recovery Program. The program focuses on long term recovery based on Physical, Mental, Emotional, and the Spiritual development of an the individual using the 12 steps of Nationally recognized Anonymous groups, as well as the faith based model of Celebrate Recovery. Treatment includes individual and group therapy, coping skills and boundaries education, and self-actualization processes.

New Port Richey, Fl.

• Responsible for selling, closing, servicing and expanding the current customer base• Manage staffing level for project fulfillment• Use sound fact-finding approaches to provide clients with Strategic Plans and Partnerships strategies • Identified opportunities and solutions that improve client’s current financial processes• Serve as client’s single point of contact for matters with regulatory effects• Manage client’s escalated regulatory concerns and resolve issues in a timely manner with Federal and State regulatory agencies• Develop client’s framework to mitigate risk in processing procedures• Manage the process of the client’s major change initiatives • Train client’s Business Office Staff on correct accounting procedures• Train client’s Management and Staff on Federal and State Regulatory standards • Recover client’s uncollected Federal Financial Aid funds

Newport Beach, California

• Established the Educational Consulting Division of MAAS Companies • Negotiated Contracts and manage Scope of Work to ensure completion of projects by assigned consultant• Negotiated Contracts and manage Scope of Work to ensure completion of projects by assigned consultant• Served as Lead Financial Aid Consultant as well as Accreditation and State Regulatory Consultant Attended various Conferences for lead generation as well as present on various Financial Aid topics• Implemented Social Media initiative

Chicago, Illinois

• Established Financial Aid, Student Services, and Accreditation compliance and audit processes and procedures• Conducted pre-audit scoping and planning meetings with office and client staff and management.• Gained an understanding of college operations by conducting process interviews and system walkthroughs with college staff and management• Performed audits to evaluate performance against Federal, State, and Internal compliance standards, requirements, and processes• Consulted with audit team to develop recommendations for process and procedure improvement opportunities based on client interviews and control testing results• Provided feedback to Senior Management• Conducted follow-up reviews of client remediation efforts

Modesto, California Area

• Responsible for selling, closing, servicing and expanding the current customer base within an assigned territory• Developed and implemented sales plans for targeted penetration of the student loan market Participated in outreach events to increase brand recognition.• Consistently built ongoing relationships to strengthen partnership with colleges and universities• Achieved 150% of year over year volume growth goal in 9 months• Increased territory by 98% to 103 colleges and universities with $130 million in loan originations

Lathrop, California

• Restructured Finance and Financial Aid Departments for optimal processing efficiency• Corrected audit findings from the VA and DOE and received zero audit findings in repeat audit• Initiated major overhaul of customer process flow for process improvement• Coordinated the implementation of new policies and procedures at the campuses• Prepared reports as required by federal, state, local and accrediting institutions to ensure proper SOX reporting• Coordinated activities and promoted teamwork among staff in conjunction with the admissions process• Used GAAP principles to manage budgets and reduce A/R by 50%

Houston, Texas Area

• Provided live, on-site Campus level and Web-Ex Financial Aid training and support to all 86 CEC schools. • Developed PowerPoint and Hands-on training programs for all 86 campuses• Responsible for training all new financial aid staff including Directors of Financial Aid, Financial Aid Advisors, Financial Aid Processors, and Tuition Planners• Provided Financial Aid Director Level support as needed across the organization• Worked very closely with all the Financial Aid Directors and Admissions Departments• Responsible for identifying financial aid office hold-ups and developed process flows to improve efficiency of department• Designed and managed the creation of Online Financial Aid Portal

Master Of Business Administration (M.B.A.), Business, Management, And Marketing

Bachelor Of Business Administration (B.B.A.), Business Administration, Management And Operations