Michael Mordak Email & Phone Number

As Community Producer for BWZ, I engage and support our member-based communities to iterate on an optimized member experience that continually finds the right balance between delighting our customers with value and running a lean and efficient operation. My main goals are to drive community engagement, master member retention, and build a self-optimizing system through automation and scalable processes.

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

The Digital Project Manager is the home of digital project management inspiration, how-to guides, tips, tricks, tools, funnies, and jobs. We provide project management guidance and training for the digital Wild West—where crazy clients, tiny budgets and stupid deadlines reign supreme.As Digital Project Manager, I am the air traffic controller for our fast-paced team, enabling us to deliver the level of quality and trustworthiness that our audience has come to expect. I am also the ambassador for our customers and guests, overseeing the touch points where we engage with them and gather continuous feedback to help avoid any gaps or friction.This role is the check and the balance: are we doing what we said we'd do to deliver value to our customers, and are we listening to what our customers think we ought to do?Responsibilities:- Manage and deliver multiple work streams for product and website platform enhancements as well as communications campaign projects.- Maintain the aggressive cadence of our day-to-day operations by looking ahead and defusing risks in advance.- Coordinate live online events from pre-production and guest prep to day-of duties including managing questions, technical troubleshooting and attendee support.Support the customer experience through the sales process to onboarding and beyond.- Use social media marketing tools such as Loomly, Hootsuite, QuuuPromote, Postbox and Missinglettr to spark and engage in conversations with our followers.- Use email marketing tools such as Active Campaign to create and iterate on the subscriber’s experience.- Set up email automations and weekly newsletters that resonate with our audience.- Compile data into weekly snapshots and identify trends that inform our approach.- Use data and audience insights to determine the biggest problems to solve and develop content solutions to fix them.- Connect with our online communities to drive engagement, interaction and support.

Vernon, British Columbia, Canada

Vancouver, British Columbia, Canada

Glacier Media Digital is an internal startup within an established business intelligence and media company that knows how to build audiences. Our in-house resources and strong roots in community news media separate us from the pack and inform our unique approach to digital marketing.We support the marketing goals of small businesses to global enterprises alike. The Glacier Media Digital product suite spans all demographics and media channels, delivering well over 20 million page views per month. We help you create a focused front-end strategy matched with deep audience data to ensure that your advertising objectives are met with each campaign.In my role as Digital Coordinator you can find me:- Devising Marketing Strategies for SMB's and Enterprise-level clients- Managing digital accounts with monthly spends exceeding $60k - Communicating closely with each facet of our digital team (Social Advertising, SEO, SEM, Web Development, etc.)- Attending sales calls with reps- Reporting monthly on our ongoing campaigns- Optimizing campaigns and offering recommendations for improvements- Researching new product offerings

Ottawa, Canada Area

One Species is a global community of wildlife activists. The brand offers hope for endangered species by donating a portion of sales toward wildlife conservation efforts.As a brand ambassador, I am responsible for: - building brand awareness through social media content - attending conservation trips to create photo and video content to educate and inspire others - driving sales through contest promotion - researching trends in wildlife conservationOne Species is currently partnered with two organizations: Wildtracks, a non-profit organization funding frontline conservation efforts among primate, manatee and biodiverse species; Cetus Research and Conservation Society, working to protect the remaining 77 southern resident killer whales off the coast of British Columbia.

Ottawa, Canada Area

373 Sussex Dr. Ottawa On.

Coop placement as communications coop student - duties included:-media monitoring-weekly news bulletin-collaboration across functions and departments-promotion of articles on the Intranet website