Michael Morgan Email & Phone Number

Flint, Mi, Us

Cone Health

Responsible for setup and maintaining EDI transactions including 850, 855, 856, 810, and 832.Provided customer support for Lawson Inventory and Receiving processes.Assisted in the setup, testing and go-live of Lawson Handheld applications.

Provided customer support and training during Lawson implementation and go-live, and continues to provide on-going support for help desk calls.Developed testing scripts to evaluate and support Lawson system and environmental updates. Conducted data mapping and validation within Lawson suites.Developed processes and procedures to ensure efficient utilization of the Lawson applications.Responsible for setup and maintaining EDI transactions including 850, 855, 856, 810, and 832.Setup, testing and support of the Lawson Mobile Supply Chain Management (MSCM). Participated in and led projects for improving Lawson utilization.

Cincinnati, Ohio Area

Provided customer support and training during Lawson implementation and go-live, and continues to provide on-going support for help desk calls.Developed testing scripts to evaluate and support Lawson system and environmental updates. Conducted data mapping and validation within Lawson suites.Developed processes and procedures to ensure efficient utilization of the Lawson applications.Participated in and led projects for improving Lawson utilization.

Provided support, mentoring and coaching to at-risk and struggling students. Presented monthly skill building workshops to students in the program. Held weekly communications with each student to reinforce skills learned and to serve as an information resource for them.

Assisted customer in identifying and implementing information system solutions that support more efficient and effective work performance based on inherent knowledge of business functions and processes.Utilized Lawson reports to assist department managers in reducing and controlling their supply budgets. Directed and coordinated all operational activities for multiple departments, developed and administered operational and capital budgets for each department.Improved pricing for supplies and services purchased by more than $1,000,000 and positioned the Medical Center to achieve even greater savings in the coming year.Reduced linen acquisition cost by 23% across full product line. Improved linen customer satisfaction by 35% with operational and process realignment.Increased Laundry productivity by 12% with improved processes.Environment: Lawson Purchasing and Requisitioning, Lawson Cataloguing, Lawson Accounts Payable, Contract Management, AMS, Microsoft Office Professional

Developed workflow process models of supply chain processes to be mapped in Lawson.Developed individual Lawson Requisition Templates for patient care units, business offices, and other departments. Assisted in identifying data to be extracted from legacy systems and helped develop the crosswalks for the data to be converted for use in Lawson.Trained Warehouse and Receiving staff in Lawson Procurement, Lawson Inventory Control and Lawson Requisitions.Assisted in the creation of policies and procedures, user training manuals, and system documentation, linking Lawson application functionality and Materials Management model as defined by customer.Project Manager for the installation of the Omnicell Point of Delivery Supply System. Assisted in the interface development and the data crosswalks between Omnicell and Lawson. Identified functional as well as procedural deficiencies, made modifications and recommendations in model and provided alternate solutions in maintaining customer goals and expectations. Environment: Lawson Purchasing and Requisitioning, Lawson Cataloguing, Lawson Accounts Payable, Contract Management, AMS, Microsoft Office Professional