Michael Morrow Email & Phone Number

Byron Center, Mi, Us

• Worked on the company MIRNA system, reading and evaluating student responses to test questions for the SMARTER Balance 2019 Project.• Scored student responses according to the scoring rubric requirements.• Worked with the team lead in order to improve the scoring processes.• Met and exceeded the daily scoring requirements for the project.• Performed quality audits as related to other Remote Reader/Evaluator scoring of students.

United States

• Generate weekly invoice drafts for review and process any draft corrections before finalizing invoices• Heavy database entry and word processing as daily tasks• Reconciled the Comcast invoices to match the data in the Aero company billing system.• Created System Revenue and Route reports to reconcile with Excel spreadsheets.• Created Excel reports to identify any missing technician work or daily code sheets.• Worked with the supervisor in making the code checking process much more efficient.• Verified the technician billing codes directly by using the Comcast CSG system.• Updated project billing information in automated billing system and on invoice trackers

Holland, Mi.

• Worked with the project team/team leads in the daily kick-off meetings, and increased the output of two palletizer systems from 10,000 to 15,000 cases of product daily. • Modified the systems internal programs as required by the work order requirements to meet or exceed production goals. • Verified box codes, product labeling, and box number against the production work orders for product quality assurance. • Troubleshot software and mechanical equipment to maximize product output for the shift. • Contributed ideas such as painting machines/safety railings, and guards for continuous improvement through utilizing Smart cards.

Greater Grand Rapids, Michigan Area

Blue print reading for the fabrication of parts according to dimension specification requirements, in order to achieve high quality standards. Marked/labeled and tagged parts. Certified as a SGe8 Servo-Electric Turret Punch Press and Shear Combi-TULUS/Beckhoff Control Systems operator.Visual inspection of parts produced to meet specification requirements, and troubleshooting material along with systems errors to make the defect per part ratio less.Used hand measurement tools such as calipers, height gage, protractors, and micrometers to make sure the parts meet the required specifications. Used a coordinate measuring machine (CMM) for measuring the physical geometrical characteristics of the parts to achieve a high quality standard, and Virtek to measure the accuracy of two-dimensional parts to tolerances within 0.05mm. Operated the brake press, which entailed helping to set up the press, bending the parts to the correct length and degree of angle, and conformance to tolerance values.

Worked with other team members on achieving project goals, and support for co-workers.Assembled case goods according to blue print specifications.Helped to organize the shipping/receiving departments to achieve efficient quality processes.

Delivered exceptional service by delivering and negotiating great deals for customers to make a profit.Involved inventory control processes, and cash management accountability.Acquired and managed customer accounts with varying special terms and conditions.

• Opened and closed the business daily. Effectively managed shipping/receiving operations.Helped troubleshoot business processes and customer account concerns or disputes in order to achieve customer retention while minimizing financial risk factors.Managed and regulated all product ordering processes and inventory levels to ensure that products were constantly in stock.Customer service focused in sales, and pricing of products per quantity ordered.Managed customer accounts including create/delete, credit, terms and collections processes.

Bachelor’S Degree In Information Technology, Software Systems Engineering Specialization, Gpa = 3.92

Activities and Societies: Technology club

Diploma