Design and implement strategic sales plan for startup wholesale stone company which includes identifying emerging markets and calling on A&D Firms/Builders/Landscape Architects/Pool Companies; setting objective and performance goals for increasing market presence.

Responsible for all aspects of Business Development, Staff Management, and Client Experience as it pertains to the daily operations of the tile showroom and brand recognition, including but not limited to creating and executing local market strategy, reviewing purchase trends/unit sales, coordinating showroom tours/presentations for A&D firms, managing showroom P&L and budget parameters to meet profitability goals; hiring, training, and coaching sales professionals/staff to meet company expectations; resolving conflicts among team members, client order issues, and operational matters to ensure excellent customer service and meet productivity goals; communicating, training, and sharing best practices, vendor knowledge, and product awareness with both Senior Management and Sales Team.

Developed and maintained client base from initial customer greeting to create a positive client relationship; presented design concepts to clients and reviewed installation details with installers; followed job tracking from initial design idea to project completion; established and upheld close working relationships with area designers & architects/custom builders/remodelers and their clientele in design, selection, and sales of high quality tile and stone products; assisted in all aspects of company tile selection for design showroom. Represented over 20 tile lines that included exclusivity with Artistic Tile, Encore Ceramics, Sonoma TileMakers, Allison Eden Studios, New Ravenna, Syzygy, Tabarka. Winchester Tile, and Original Style.

Department of Community Initiatives

Westinghouse Property Management, Fort Myers, FLMalt Brother’s Development, Fort Myers, FLEpoch Properties, Gainesville FL