Michael Murphy Email & Phone Number

- Conduct in-depth research on which part(s) or equipment are needed to resolve claim- Locate suppliers and distributers in the region to organize a timely drop off of materials and equipment- Analyze department expenditures to assist in developing fiscally responsible goals for future quarters - Manage overflow inventory and cataloguing for future projects- Provide training and procedural guidance to current employees and new hires - Assist accounting with invoice completion, and process returns thru our network of suppliers

Procurement Specialist II - Handle specialized system and escalated claims in order provide the quickest resolution possible- Analyze department expenditures to assist in developing fiscally responsible goals for future quarters - Provide training and procedural guidance to current employees and new hires - Assist accounting with invoice completion, and process returns thru our network of suppliers - Conduct in-depth research on which part(s) or equipment are needed to resolve claim Procurement Specialist I - Interpret diagnostic reports from technicians to determine the nature of failures to a home system- Research which part(s), or equipment are needed to resolve claim - Facilitate purchase orders with vendors and distributors to ensure the quickest arrival of parts - Communicate with homeowners throughout the process providing claim progress and inquiries

Mokena, Illinois, United States

- Designed and created company website, and maintained social media pages. Increased online presence through SEO optimization & brand positioning- Created monthly promotional files (print & digital) which were distributed amongst home shows and trade events- Created advertisements for mailing magazines such as SaveOn and the Yellow pages- Edited video footage for customer testimonials and online outreach

Mokena, Illinois, United States

- Responsible for handling customer contracts, reviewing measurement and ordering materials for projects. Communicated with customers and contractors in order to establish and installation date of purchased items- Coordinated payment methods and financing options for customers - Handled customer service calls regarding warranty coverage and service repairs