Chief Transformation Officer
CurrentMember of the senior leadership team recruited by and reporting directly to the owners of this mid-sized privately held hardware and telecommunications services company supporting clients who power the internet, data centers and other communication networks. Provide leadership to successfully manage the vision, strategic direction, and day-to-day operation, including sales & marketing, human resources, accounting & finance, and technology. Supervising 6 direct and 40 indirect employees.Led the company’s strategic transformation, resulting in Operating Loss to Average 12% Net Profit over 7 year periodTransformed Sales Team model from Island to Assembly Line resulting in achieving a 30% annual revenue growth over a 7-year periodEstablished new Operating Cost Structure to align P/L with sales forecast and operations staffing supportPassionately drove initiatives, such as CORE AWARDS to recognize employee efforts living to the brand, that significantly enhanced culture, fostering a more collaborative, inclusive, and motivated workplaceDesigned and automated an email marketing tool and process generating an additional $1.25m in sales in the first yearImplemented Business Management Philosophies: EOS, Metronomics, and Great Game of Business aligning company in one strategic visionOrchestrated the strategic planning process significantly enhancing communication and ensuring the seamless execution of the planEngineered the comprehensive development of the entire operational infrastructure for HR, Finance, IT, Sales & Marketing, fostering an integrated and efficient organizational frameworkPioneered the implementation of the transformative & Systemology & philosophy, replacing people-oriented processes with streamlined systems. This initiative resulted in a reduction of the market evaluation process from 8 hours to 1 hour and a substantial increase in efficiency for the sales commission calculation process, reducing it from days to hours
