Michael Murphy Email & Phone Number

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

Evaluated title commitments for real estate purchases, identified documentation needs, and communicated to obtain that documentation to resolve title issues. Ensured proper payments by buyer and seller at settlement. Worked with lenders to balance settlement sheets.

Managed large scale, international tracking studies in technology, medical equipment and other industries. Managed ad hoc studies involving segmentation, advanced analysis and behavioral intentions.

• Developed and implemented research projects utilizing, but not limited to, 3D virtual shopping environments.
• Study topics included new packaging, new products, new locations, arrangements and other retail issues.
• Managed research department.
• Oversaw implementation of two major new virtual shopping platforms as research tools.
• Melded research findings into larger category management issues to help clients implement research findings.

• Led research projects through design, development, data collection, and reporting, and provided clients expertise in understanding how to implement research findings within their organizations.
• Research focused on retail, CPG, OTC pharmaceuticals, medical services, and other areas.
• Managed multiple teams of researchers.
• Created and updated databases of client learning over multiple studies to provide greater cross-study learning.
• Developed a new method for consumer decision trees, creating new revenue stream.

• Provided higher level analysis on-site to address the research needs of the market research department.
• Analyzed of customer satisfaction data for several key customer groups.
• Identified a segmentation scheme for retail offices which relied on a multiple levels of data.
• Developed a model to describe the differential performance observed between corporate and franchise offices, again relying on multiple levels of data.

Kansas City, Missouri Area

• Provided leadership in the development of research methodology standards and conducted analysis of national level data.
• Demonstrated linkage between customer satisfaction data and unit financial performance.

• Planned, developed, implemented and reported on qualitative and quantitative market research projects for multiple clients.
• Planned and conducted studies involving included market segmentation, positioning, brand equity, advertising awareness, brand image, and others.
• Clients included the Merck, Bayer, Monsanto, MUSL, Captain D’s, and others, with primary responsibility for several client relationships.
• Conducted employee training and development activities.

• Taught graduate and undergraduate courses in psychology, focusing on industrial/ organizational psychology.
• Led the graduate program in industrial/organizational psychology. Courses included social psychology, cognitive psychology, leadership, motivation, selection, performance appraisal, and multiple regression.

Ph.D., Industrial/Organizational Psychology

Activities and Societies: Specialties in Leadership, Performance Appraisal, Social Psychology and Research Methodology Internships at.

Doctor Of Philosophy, Industrial/Organizational Psychology

Specialties in Leadership, Performance Appraisal, Social Psychology and Research Methodology Internships at Maxwell House Coffee and Dow.

Bachelor Of Arts, Psychology