In my role as Banqueting Manager, I was tasked with every possible aspect of management. My main roles included leading a team of Set Up staff who along with myself were required to ensure each Wedding Suite was properly set and dressed for any upcoming wedding, viewing or Open Day we were hosting. In my role, I was required to create a rota making sure that adequate staff were always available for such duties. Setting up also involved preparing rooms for Civil Ceremonies. I liaised with each couple in the build up to their day, making sure that we fully understood their needs and they were aware of what was required of them also, so as to enable us to make their wishes a reality. This could be requests such as asking that their final table plan is with us in time for us to set their suite appropriately, and the finer details such as knowledge of guests that require any additional space, or knowledge of tables seating children. This allowed me and my team to place their wedding favours or additional belongings. These details were very important for adding that personal touch, in turn creating better reviews long term and generating more business for the venue. It was also my job to dress any floral or lighting decorations. I was responsible for the upkeep of each suite and maintaining good communication with the maintenance staff, advising them of any repairs or adjustments needed. Weekly, I ordered any new table linens from the supplier, or décor as required. I always ensured to report to the General Manager, keeping up to date with their needs and anything that was required of me.

My role was to perform legally binding Marriage Ceremonies on behalf of the General Registrar's Office in Northern Ireland and the Health Service Executive in the Republic of Ireland. I travelled anywhere across the island of Ireland to do so, always working on my own initiative and performing all manner of responsibilities related to the role such as administrative duties, meeting with clients and organising and instructing others employed to work as a part of the ceremony on any given day. This was a highly pressurised role and a very demanding industry which is very much suited to my skill set. I was required to regularly attend Wedding Fairs to generate more business for the company and attend any staff training required of me, keeping me to date with industry trends and legal requirements.

I was responsible for general cutting duties, the day to day running of the shop, dealing with customer consultations and general upkeep of the barbers. I was also responsible for building up a client base from the ground up. I managed the day to day running of the shop dealing with all cash transactions and customer enquiries. I managed another two members of staff and was responsible for their Rota and dealing with their wages. I also dealt with stock control and ordering, and I attended many workshops during this time to further my knowledge in the industry.

During my time here I quickly moved up the ranks to becoming assistant manager. I was responsible for general cutting duties and upkeep of the shop. As assistant manager I my duties included the day to day running of the premises and dealing with staff rotas and wages etc. I also conducted interviews for new employees and was responsible for staff training.