Michael Murray Email & Phone Number

My responsibilities include,Providing GAS2 selling experience for DIY and DIFM customers• Achieving personal / store sales goals and service objectives• Managing DIY services including battery installation, testing, wiper installs, etc.• Ensuring high standards of customer service including prompt handling of any complaints for product and operational standards• Managing on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)• Weekly scheduling process• Assisting in backing up operations of commercial delivery program• Providing DIY services including battery installation, testing, wiper installs, etc.• executing and training advanced solution, project and product quality recommendations• source from numerous places including special order, FDO, second source, etc.• execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services

- Lead the day-to-day sales goal operations of the store and provide leadership and direction for Team members.- Provide honest feedback, coaching, mentoring and recognition- Ensure the team is following company guidelines for presentation and signing; implementing new company best practices as they are established.- Supervise and train team members to achieve sales and services goals- Act as leader on duty on a rotating basis by responding to guest and team member concerns, opening and closing the store and ensuring all Target property and personnel are secureBusiness GrowthIncreased business utilizing strategic programs for success; increased effectiveness and efficiency in current systems. Staff SupervisionDrove the activities of staff members by ongoing training sessions and supportive attitude from all management team leaders.Systems ImprovementStreamlined processes and actions to boost productivity, decrease costs, and drive overall success of corporation.

Hibernia,Nj

-Coordinating & overseeing of all warehouse and inventory control activities at all sites and warehouses-Achieving company objectives with regard to physical inventory losses and cycle counts-Developed procedures for operating & managing human resources, facilities, equipment, and products in a profitable manner-Ensuring proper inventory from multiple warehouses be in place at the various production areas-Ensuring materials are staged for daily production activity-Developing & recommending an annual operating budget for each cost center-Creating & maintaining necessary warehouse information systems

-Coordinated Store activities in order to ensure that all aspects of Guest service are being provided.Ensured Guest focus by creating and maintaining a "fun", Guest interactive Store atmosphere in order to drive sales.-Drove sales performance in order to achieve maximum results while ensuring that all administrative paperwork is completed according to Company policies and procedures.-Recruited, hired, trained and developed Store Associates. Responsible for succession planning within Store and ensuring compliance of Human Resources administrative paperwork, policies and procedures, and all federal, state and local regulations.-People skills including the ability to motivate, coach, counsel, discipline and document adverse behavior.-Implemented and managed loss prevention techniques as established by the Asset Management Department.-Managed time and set priorities in order to achieve the Store sales goals.Process ImprovementsReviewed current systems to determine best course of action to increase productivity and sales figures. Sales Planning & StrategiesExecuted high-impact retail sales and shortage-awareness strategies to increase business and decrease loss. Staff SupervisionLed team members to success via regular meetings to offer feedback and address concerns or questions.