Performs all Account Manager functions within assigned jurisdiction to ensure achievement of monthly, quarterly and annual recruitment goals of their territory and their assigned direct report territories.Serves as a creative and operational resource to assigned direct report Account Managers by supervising the implementation of recruitment plans and programs.Ensures the availability of blood products when and where they are needed.Develops, mentors and supervises assigned direct report staff, including performance management and evaluations, disciplinary actions, and hiring decisions, to enhance success of operations and minimize turnover and to ensure compliance with standard operating procedures, directives and regulations.Assists management in developing overall annual and long-term recruitment plans with attendant strategies and methods for implementation for their assigned direct reports areas.Serves as point of contact in the absence of territory management, including attending management meetings, running weekly or daily sales calls and serves as secondary approver for timecards, purchase and travel cards, as needed.Assists in coordination and management of monthly team meetings and booking meetings, gathering needed information from assigned direct report staff for weekly calls, production meetings and gathering projections.

Non-Profit Organization. Plan and implement effective strategies to recruit and retain and manage sponsor organizations and relationships to achieve established blood collection goals. Develop potential Sponsor leads. Educate Sponsor chairpersons and recruitment committees in organizational requirements. Provide ongoing support to Sponsors and implement appropriate special donor recruitment programs. Provide follow-up accurate record keeping and support sponsor recognition. • Identify, develop, and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives.• Identify and apply appropriate methods to ensure efficient scheduling of blood drive by assigned Sponsors to meet weekly, monthly and annual collection goals.• Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals.• Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements.• Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the program.• Maintain accurate records in Hemasphere to provide tracking and statistical data on Sponsor group performance• Achieved President’s Club status in 2021 as a top performer for achieving both annual goal and over 100% Operational Efficiency* Since 2014, I have organized and managed the collection of 52,096 units of blood resulting in potentially saving 156,288 lives and earning the Red Cross over $13,024,000 utilized for cost recovery.

Productions Representative Acts as Control Room Coordinator and provides support to Control Room Productions in an effort to improve the game day experience for the fans. Diligently chart pitches and play-by-play information for MLB games using proprietary charting system. Operates independently to ensure all data is being captured effectively and accurately. Creates updated and real time player statistical spreadsheets to assist with the accuracy and validity of game data

The Account Manager is the primary Coca-Cola contact between the large or small store managers or store owners and is responsible for the customer relationships along with increasing business by selling and ordering products within his or her sales territory existing customer base. Manage the Eastern Shore Sales region, assigned as a relief to various routes determined by vacation/time off schedules. Maintain and as needed, prospect for and secure new accounts as needed, sell incremental displays and secure incremental equipment placements; sell in promotional programs and ensure dealer compliance with mandated Customer Value Promotions. Responsible for up-selling and fulfillment/replenishment of products and communicating account activities to appropriate parties. In connection with a sales call, maintain appropriate inventory levels, maintain company assets and point of sale, ensure account meets Company merchandising standards, determine stores’ product needs, place and transmit appropriate order in conjunction with existing geographic sales routes.

Responsible for developing and maintaining a territory. Accountable for reaching goals, maintaining customer relationships and representing the company in a highly professional manner.Manage the Mid-Atlantic Sales region covering five states and over one hundred accounts.Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; and identifying new customer opportunities.Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives.Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.Accomplishes sales and organization mission by completing related results as needed. Constantly meet and surpass company expectations by providing 100% quality.