Michael Musso

Michael Musso Email and Phone Number

Associate Developer at BOW Renewables @ BOW Renewables
Michael Musso's Location
Forest Park, Illinois, United States, United States
Michael Musso's Contact Details

Michael Musso personal email

n/a
About Michael Musso

Experienced Consultant with a demonstrated history of working in the management consulting industry. Skilled in Microsoft Word, Hotel Management, Hospitality Industry, Revenue Analysis, and Opera. Strong consulting professional with a Bachelor's degree focused in Hospitality Administration/Management from University of Nevada-Las Vegas.

Michael Musso's Current Company Details
BOW Renewables

Bow Renewables

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Associate Developer at BOW Renewables
Michael Musso Work Experience Details
  • Bow Renewables
    Associate Developer
    Bow Renewables Nov 2020 - Present
    North Fort Myers, Florida, Us
  • Deloitte
    Business Solutions Advisor
    Deloitte May 2014 - Jun 2020
    Worldwide, Oo
    ● Utilize experience in hospitality industry to serve as a quality consultant for clients,contributing to development of client expectations and conduct customer experienceexaminations to meet unique expectations of each client.● Research and understand each client’s business and client requirements, details ofcustomer experience program, and proprietary methods and procedures.● Evaluate clients’ business operations and service, determining and recommending areasof improvement, and gain cooperation and buy-in when communicating assessment dataand recommending strategies and suggestions for improvement.● Develop and deliver meaningful and accurate summary presentations of each evaluationfinding to key property/location level executive, including highly detailed written reports.● Formulate improvements to established business procedures and providerecommendations to improve consultant tools, worksheets and training materials.● Attend and contribute to client meetings and participate in client programs.● Provide important quality-assurance information to clients and use discretion todetermine areas where the quality of the clients’ business operations can be improved.
  • Mgm Grand
    Assistant Executive Housekeeper
    Mgm Grand May 2010 - May 2014
    Las Vegas, Nevada, Us
    ● Managed up to 1700 rooms per shift in a 5000 room hotel.● Performed Executive Housekeeper duties on an as-needed basis.● Inspected 10 rooms daily to ensure rooms were maintained to MGM Grand standards.● Worked daily with other executive departments to ensure customer needs were met.● Mentored, coached and trained 10 new employees per year.● Ordered supplies to maintain MGM’s standards for all shifts throughout floors.● Developed and implemented workforce management strategy for 30 employees acrossthree shifts.
  • Grand Hyatt New York
    Assistant Executive Housekeeper
    Grand Hyatt New York Jul 2008 - Apr 2010
    New York, Ny, Us
    ● Assist in managing a 55,000 square foot hotel with approximately 1,311 rooms.● Inspect up to 10 rooms a night to ensure rooms are cleaned according to Grand Hyatt’sstandards.● Create and evaluate reports to upper management detailing the day’s activities.● Mentoring, coaching and training 10 new employees per year.● Communicate with team members and the Front Desk to ensure outstanding issues arecompleted before the customer arrives.
  • Mgm Grand
    Guest Service Representative
    Mgm Grand May 2004 - Jun 2008
    Las Vegas, Nevada, Us
    ● Managed and coordinated issues related to check-in and check-out process and workedwith customers to address issues.● Answered phone at guest services, coordinating with airport check-in counter.● Handled high profile guests.

Michael Musso Skills

Opera Microsoft Excel Microsoft Word Powerpoint Hospitality Hospitality Industry Customer Service Hospitality Management Hotels Hotel Management Property Management Systems Resorts Pre Opening Micros Rooms Division Front Office Revenue Analysis

Michael Musso Education Details

  • University Of Nevada-Las Vegas
    University Of Nevada-Las Vegas
    Hospitality Administration/Management

Frequently Asked Questions about Michael Musso

What company does Michael Musso work for?

Michael Musso works for Bow Renewables

What is Michael Musso's role at the current company?

Michael Musso's current role is Associate Developer at BOW Renewables.

What is Michael Musso's email address?

Michael Musso's email address is mm****@****tte.com

What schools did Michael Musso attend?

Michael Musso attended University Of Nevada-Las Vegas.

What skills is Michael Musso known for?

Michael Musso has skills like Opera, Microsoft Excel, Microsoft Word, Powerpoint, Hospitality, Hospitality Industry, Customer Service, Hospitality Management, Hotels, Hotel Management, Property Management Systems, Resorts.

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