L2 Technical Specialist
Current
Dec 2023 - Present
AeroLeads people directory · profile
Michael N. Email & Phone Number
💻IT Infrastructure Engineer 💻IT Specialist
at
ITSM Corporation
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
💻IT Infrastructure Engineer 💻IT Specialist
Location
National Capital Region, Philippines, Philippines
Company size
Who is Michael N.? Overview
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Quick answer
Michael N. is listed as 💻IT Infrastructure Engineer 💻IT Specialist at ITSM Corporation, a company with 183 employees, based in National Capital Region, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for Michael N..
Michael N. previously worked as L2 Technical Specialist at Itsm Corporation and Technical Engineer at Amidata. Michael N. holds Bachelor'S Degree, Computer Engineering from Sti College.
Company email context
Email format at ITSM Corporation
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ITSM Corporation
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Profile bio
About Michael N.
Highly skilled infrastructure engineer with extensive experience in designing, implementing, and maintaining IT infrastructures. Proven expertise in managing servers, networks, and databases to ensure system integrity, availability, and performance. Adept at leading cross-functional teams to deliver complex projects on time and within budget. Known for strong problem-solving skills and the ability to adapt to evolving technologies. I am committed to optimizing system performance and enhancing overall operational efficiency. I am enthusiastic about leveraging my skills to contribute to cutting-edge infrastructure projects.
Current workplace
Michael N.'s current company
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Itsm Corporation
6 roles
Michael N. work experience
A career timeline built from the work history available for this profile.
Technical Engineer
- Providing technical service based on the assigned ticket and SLA.- Veeam Backup Support.- Conducting PM and monthly site audits for all clients to ensure that all servers with MA are running well.- Working as a multi-vendor field engineer (IBM, HPE, Dell-EMC, NetApp – servers & storages).- Performing server hardware upgrades, firmware upgrades, and.
Aug 2023 - Nov 2023
Technical Associate
- Providing technical service based on the assigned ticket and SLA.-Managing HP-UX or AIX system.- Offering online support to other field engineers and clients.- Analyzing machine issues by reviewing logs, creating action plans, or MOP creation, and providing proper parts recommendations for potential replacement or isolation.- Conducting PM and monthly.
Nov 2020 - Aug 2023
Field Services Engineer
- Perform break-fix, installation, and maintenance.- Support and provide 24/7 service to all Hewlett-Packard clients with HP ProLiant Servers, HP Blades, Tape Libraries, and HP Storage machines.- Execute the latest Firmware Installation, Service Pack for ProLiant, and Storage Firmware.- Evaluate server hardware needs and make suggestions for improvements.
Nov 2017 - Nov 2020
Customer Technical Support
- Keep customers informed and updated on their tickets.- Dispatched and arranged an HP Engineer Onsite.- Release repaired HP products.- Handle customer complaints through phone and email.- Process CSR (Customer Self Repair) transactions.- Generate receiving and releasing reports.- Update logged cases using the Salesforce/Citrix/SR-Dash One Page Tool.
Mar 2015 - Mar 2017
Field Officer
- Conduct a site audit to check the company's assets. - Develop good interpersonal skills with on-site personnel. - Maintain and provide updates to assigned engineers regarding the status of the cell site.
Oct 2014 - Jan 2015
Team & coworkers
Colleagues at ITSM Corporation
Other employees you can reach at itsm.ph. View company contacts for 183 employees →
MK
Mary Keith Cera
Colleague at Itsm CorporationPhilippines, Philippines
View →
RS
Rye S.
Colleague at Itsm CorporationImus, Calabarzon, Philippines, Philippines
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CA
Christine Acab
Colleague at Itsm CorporationMetro Manila, Philippines
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DD
Do Duc Ngoc
Colleague at Itsm CorporationVietnam, Viet Nam
View →
RT
Ronie Trivinio
Colleague at Itsm CorporationQuezon City, National Capital Region, Philippines, Philippines
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LV
Lito Villanueva
Colleague at Itsm CorporationPhilippines, Philippines
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RM
Ryan Miole
Colleague at Itsm CorporationPhilippines, Philippines
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AJ
Arvin John Ramos
Colleague at Itsm CorporationNational Capital Region, Philippines, Philippines
View →
EC
Eian Carl
Colleague at Itsm CorporationDundas Valley, New South Wales, Australia, Australia
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GT
Gerardo Torio
Colleague at Itsm CorporationPhilippines, Philippines
View →
Mary Keith Cera
Colleague at Itsm CorporationPhilippines, Philippines
View →
RS
Rye S.
Colleague at Itsm CorporationImus, Calabarzon, Philippines, Philippines
View →
CA
Christine Acab
Colleague at Itsm CorporationMetro Manila, Philippines
View →
DD
Do Duc Ngoc
Colleague at Itsm CorporationVietnam, Viet Nam
View →
RT
Ronie Trivinio
Colleague at Itsm CorporationQuezon City, National Capital Region, Philippines, Philippines
View →
LV
Lito Villanueva
Colleague at Itsm CorporationPhilippines, Philippines
View →
RM
Ryan Miole
Colleague at Itsm CorporationPhilippines, Philippines
View →
AJ
Arvin John Ramos
Colleague at Itsm CorporationNational Capital Region, Philippines, Philippines
View →
EC
Eian Carl
Colleague at Itsm CorporationDundas Valley, New South Wales, Australia, Australia
View →
GT
Gerardo Torio
Colleague at Itsm CorporationPhilippines, Philippines
View →
3 education records
Michael N. education
Bachelor'S Degree, Computer Engineering
High School Diploma
Tagaytay City Institute
Elementary
Maitim First Elementary School
FAQ
Frequently asked questions about Michael N.
Quick answers generated from the profile data available on this page.
What company does Michael N. work for?
Michael N. works for ITSM Corporation.
What is Michael N.'s role at ITSM Corporation?
Michael N. is listed as 💻IT Infrastructure Engineer 💻IT Specialist at ITSM Corporation.
Where is Michael N. based?
Michael N. is based in National Capital Region, Philippines, Philippines while working with ITSM Corporation.
What companies has Michael N. worked for?
Michael N. has worked for Itsm Corporation, Amidata, Hewlett Packard Enterprise, and Globe Telecom.
Who are Michael N.'s colleagues at ITSM Corporation?
Michael N.'s colleagues at ITSM Corporation include Mary Keith Cera, Rye S., Christine Acab, Do Duc Ngoc, and Ronie Trivinio.
How can I contact Michael N.?
You can use AeroLeads to view verified contact signals for Michael N. at ITSM Corporation, including work email, phone, and LinkedIn data when available.
What schools did Michael N. attend?
Michael N. holds Bachelor'S Degree, Computer Engineering from Sti College.
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