Michael Napoleone Email & Phone Number

North Haven, Connecticut, United States

Norwalk, Connecticut, United States

•Hold drivers accountable for exceeding performance goals for GPH, MPS, SPD. Coordinate manpower needs based on current goals for department; this includes providing advice inthe event of driver layoffs. Train new hires and seasonal rehires in safety procedures, company policies, and Raven devicetraining, as well as delivery best practices. Execute disciplinary actions as needed. Lead monthly safety education training, as well as coordinate and, on occasion, teach continuingeducation topics such as cyber training. Sit on the monthly district safety committee. Drive the dispatch team to help achieve our department’s goals though improved efficiencies andproductivity gains by way of adjustments and refinements to ticket select and routing.

Sleepy Hollow, New York, United States

Sleepy Hollow,Ny / Rye, Ny

-Run Various sites on a day-to-day basis, manage staff of up to 10. Oversee facility safety, maintenance. -Perform membership services duties. Manage registration of classes, events, children’s programs.- Run Tours, Staff Training & Develop new activities and procedures.

Hawthorne, New York, United States

Hawthorne, New York, United States

-Schedule service calls and route service men according to workload, and geographic needs. -Act as technical liaison for customer service.-Train and manage a dispatch team of 3 other dispatchers within the service department. -Assist Delivery Dispatcher in routing and auditing delivery drivers, including oil, propane, and diesel.

Hawthorne, Ny

-Schedule service calls and route service men according to workload, and geographic needs. -Act as technical liaison for customer service.-Train and manage a dispatch team of 3 other dispatchers within the service department. -Assist Delivery Dispatcher in routing and auditing delivery drivers, including oil, propane, and diesel.

Elmsford, New York

-Inspect products and packaging to ensure quality control.-Observe and perform operational tasks to ensure the smooth operation of production. -Start, adjust and repair production machinery.-Monitor on-hand inventory and report low counts to buyer to ensure supply chain is uninterrupted and production does not have down time.-Observe operational changes that would improve production and increase efficiency and relay to management for implementation.

White Plains, Ny

- Directed clients towards securing their personal and financial goals through planning, preparation and budgeting, as well as protection. - Sold Life, annuity, and long tern care products in New York, New Jersey, and Connecticut. -Utilized my customer relationship building skills. -Developed experience in starting and growing my own business.

Scarsdale, New York

- Manage day-to-day operations and delegate responsibilities for 10,000 square foot retail space and 3,500 square foot warehouse. - Accountable for daily sales reconciliations, deposits, safe float, petty cash, daily bookkeeping and all chain-of-custody logs. - Responsible for protecting assets by ensuring adherence to all operational procedures.- Assist Store Manager in hiring qualified team members; monitor and adjust staffing and scheduling needs.- Drive team members to meet profit and loss goals, as well as sales goals, during liquidation. - Responsible for store maintenance and for coordination with landlord; work with vendors and corporate to meet visual standards. - Spearhead cooperative effort with liquidators to identify discontinued and specialty products and to price and sell accordingly. - Keep visual merchandise presentations and standards at high level, even during liquidation. - Partner with the outdoor community; create and promote events.

Mt. Vernon, Ny

• Develop and implement more efficient warehouse procedures. • Train and assist in managing staff of seven. • Implement required procedures for receiving raw ingredients and materials needed to comply with food production and packaging standards. • Process all receiving/shipping paper work in accordance with Safe Quality Food (SQF) Level 2. • Perform daily inventories and create cycle count sheets.• Forklift, production, and packaging/labeling machinery experience.

Croton On Hudson

• Prepare and install fiber-optic and networking wiring and hardware.• Install server/server room and HVAC. • Assist in preparation of bids and in design of outside fiber-optic network installations.• Experience with aerial installations processes, including fiber, lashing and make ready work.• Experience working on raised platforms, man lifts, ladders.

Rye, Ny

Manage groups of counselors while on sports fields.Organize sports games and schedules of activities for ages 4-13.Serve as certified Red Cross first aid officer for the camp as mandated by the Board of Health.Spearhead the concept, and implement friendly competitions with neighboring clubs.

• Responsible for first hand engagement of business recruitment and retention. • Telephone receptionist• Membership management• Event Booking• Primary force in monitoring accounts payable and billing assurance. • Close and open facility• Total and close out daily register sales

• Run facility on a day-day basis, managed staff of 10-20. • Manage registration of classes, events, children’s programs and promotional deals.• Perform membership services duties.• Oversee facility safety and maintenance (rope maintenance and logs, belay bars).• Open and close facility, including daily bookkeeping/reconciliation

Bachelor Of Arts (B.A.), Criminal Justice

Activities and Societies: Internships with Private Law Firm (2015) and Nassau County District Attorney’s office (2012)

Regents Honors Diploma