Michael Nattoo Email & Phone Number

Jamaica

As Integrated Marketing Communications Manager, I orchestrate comprehensive marketing strategies that seamlessly integrate various communication channels to effectively convey brand messages and drive business objectives. From developing cohesive campaigns to overseeing the execution of digital, print, and multimedia initiatives, my role involves aligning marketing efforts across platforms to maximize reach, engagement, and brand consistency. By analyzing market trends, consumer insights, and campaign performance metrics, I continuously optimize strategies to enhance brand visibility, customer engagement, and overall marketing ROI.

Jamaica

Jamaica

• Reviewed and meticulously edited articles, features, and editorial content for a leading newspaper publication, ensuring clarity, coherence, and adherence to editorial standards.• Was actively involved in the management of the editorial workflow, coordinating with other writers, reporters, and contributors to meet tight publication deadlines while maintaining the highest standards of quality and accuracy.• Collaborated with other journalists and contributors to develop engaging story ideas, conducted thorough research, and provided editorial guidance to enhance the depth and relevance of news coverage.• Contributed original content, rewrote, and revised articles as needed to improve clarity, readability, and impact, while adhering to the newspaper's editorial voice and style guidelines.• Worked closely with design, layout, and production team to ensure seamless integration of text and visuals, maintaining a visually appealing and reader-friendly layout for print and digital editions.

Montego Bay, St James, Jamaica

• Proficiently edited newspaper content to guarantee error-free publications, upholding the esteemed reputation of a nationally-read newspaper.• Delivered comprehensive coverage of news and events in Western Jamaica, showcasing adept storytelling and journalistic integrity.• Recognized for versatile writing abilities, consistently producing captivating features that resonate with diverse readerships.

• Successfully resolved customer inquiries and drove sales growth as a seasoned Customer Service Representative• Specialized in addressing diverse customer issues, such as billing discrepancies, with precision and efficiency• Managed inbound calls proficiently, promptly addressing concerns, and strategically upsold company products to enhance customer experience• Consistently achieved and maintained a 95 percent customer satisfaction score, reflecting dedication to delivering exceptional service• Proactively fostered positive client relationships and contributed to overall business success through effective communication and problem-solving skills• Sought opportunities to leverage expertise in customer service and sales to drive results in a dynamic team environment

Bachelor Of Arts (B.A.), Integrated Marketing Communication

Activities and Societies: • The UWI Mona WJC Debate Team • Captain, UWI Mona WJC JayHawks basketball team • Writer for the WJC Insider.

Bachelor Of Arts (B.A.), Integrated Marketing Communication