-Promoted from Operations/Membership Department Manager-Oversee gym operation as a whole-Create/implement/adjust strategies and operational functions w/ business growth the mainpriority-Ensuring departments are meeting the high standard of customer service and quality of work-Point of contact for all maintenance/contractors for cosmetic issues or building controlchanges that are made-Work closely w/ each manager to monitor how each department is performing on a dailybasis-Oversee large projects (equipment movement, promotions, etc.) making sure they are carriedout in the most efficient manner-Guide and aid management in problem solving situations, educating to help grow them asvaluable assets to the company-Maintain a constructive and cooperative relationship w/ management/leads to bring them totheir full potential as leaders of gym staff-Work closely w/ HR on staffing needs, terminations, etc.-Point of contact for all incoming items to gym. (Gym equipment, supplies, and items to be forsale)-Monitor and order general day-to-day supplies (consumables, operational supplies, etc.)-Keep an organized record of all spending on products needed for operation-Track and document all revenue the gym brings in on a daily basis, looking for trends that thecompany can capitalize on-Forecast staffing needs on a weekly basis keeping large events in mind, and assessing wherethe company can cut/add staffing-Hiring, Training, and Onboarding New Staff-Handle Disciplinary Action and Terminations-Run Daily and Monthly Revenue Reports-Reconcile and count all cash received at front desk, concession, and membership sales cashbox.

-Promoted from Lead Sales Representative -Created the Alphaland Employee Training Guide for new hires during the transition from Alphalete Gym to the grand opening of Alphaland-Handle all membership cancellations and issues with the member cancellation process-Answer questions on a member's specific purchase option they had chosen, w/ customer satisfaction being the number one priority-Assist in scheduling of gym staff, making sure that staffing reflects the needs and hours given by Gym Manager-Confer with members/guests to resolve intermediate level issues-Assist Gym Manager w/ HR functions such as interviewing, disciplining team members, overseeing employee training, terminations, etc.-Ensuring attendance policies are being carrying out correctly, coach/discipline for attendance issues-Supervise daily activity w/ gym staff, monitor performance, and communicate w/ other members of management on performance of staff on an individual level as well as staff as a whole-Ensuring productivity of gym staff on floor, making sure staff is cooperative w/ direction that has been given-Assist in incident prevention measures including filing incident reports, reviewing security footage, etc-Meet w/ Shift Leads at beginning of their shift to discuss any and all necessary information/changes-Collaborate w/ other managers on special tasks/projects given by Gym Manager

-Promoted from Sales Representative April 2021-Cold Calling Prospects-Membership Sales/Payments-Price Presenting/Tours/Inquiries-Create Marketing Materials for Promotions/Gym Notifications/Retail Sales-Lead Generation/Outside Marketing Strategies-Help Create Promotions to Drive Sales Traffic-Front Desk Operations/Customer Relations-Help Create Marketing/Sales Calendar for Alphalete Gym-Create Flyers for Posting at Alphalete Gym for Sales -Worked June & October 2021 Summer Shredding Events-Help Post To Alphalete Gym Instagram Main Page/Stories/Social Media

ServerPromoted to TrainerTrainer of New HiresTeach menu knowledge coursesAveraged 35 hour work weeks and maintained full time status as a Student

Promoted to Senior Sales AssociateLead GenerationCold CallingMember RetentionMembership Inquiries, Questions, PaymentsDistributing Marketing MaterialsIntro Guest Tours/Schedules/Follow UpGym SanitationMember Scheduling

Hired originally as Team Member, quickly promoted to Kitchen Staff Led kitchen during peak lunch/dinner hoursMade food-to-order for entire restaurantBalanced 30+ hour work weeks on top of being a high school senior, college freshman