Michael Needham

Michael Needham Email and Phone Number

Cruise specialist @ Cunard
southampton, southampton, united kingdom
Michael Needham's Location
Galashiels, Scotland, United Kingdom, United Kingdom
Michael Needham's Contact Details

Michael Needham personal email

About Michael Needham

I have a wealth of experience within the travel and contact centre industry. This is within front line, project management, sales, training and financial services. I have recently returned from a training and development seconded role in Cape Town, South Africa.I am a best selling Author of the book Yellow Spaghetti which is a book of reflection and support for adults who discover they are dyslexic and or dyspraxic, it is also partly about travel which is both a passion in my free time as well as professionally.

Michael Needham's Current Company Details
Cunard

Cunard

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Cruise specialist
southampton, southampton, united kingdom
Website:
cunard.com
Employees:
866
Michael Needham Work Experience Details
  • Cunard
    Cruise Sales Consultant
    Cunard Mar 2024 - Present
  • Cunard
    Cruise Specialist
    Cunard Feb 2023 - Present
    United Kingdom
  • Norwegian Cruise Line Holdings Ltd.
    Cruise Specialist
    Norwegian Cruise Line Holdings Ltd. Feb 2022 - Feb 2023
    Home Based
  • British Gas
    Finance Specialist
    British Gas Nov 2014 - Feb 2022
    Scotland
    I take customer through boiler finance applications.
  • 3For Limited
    Freelance Travel Consultant
    3For Limited Apr 2016 - Sep 2019
    Scotland
    I do occasional freelance work training travel agents and updating on campaign.
  • The Hong Kong And Shanghai Banking Corporation Limited, Mumbai
    Premier Banker
    The Hong Kong And Shanghai Banking Corporation Limited, Mumbai Apr 2013 - Oct 2014
    Edinburgh, United Kingdom
    Dealing with VIP customers some of whom were celebrities for lending, international payments and day to day transactions by telephone.
  • Scottish Borders Cruise And Travel Village
    Travel Agency (Own Business)
    Scottish Borders Cruise And Travel Village Oct 2013 - May 2014
    Self employed cruise and long haul specialist
  • Spark Energy Uk
    Customer Executive
    Spark Energy Uk Nov 2012 - Apr 2013
    Selkirk
    Dealing with all call types. Delivering an efficient and friendly customer experience.
  • Sse Plc
    Customer Service Advisor
    Sse Plc Aug 2008 - Jun 2010
    Cumbernauld
    Working for a 5* energy company servicing calls from billing customers.
  • Cruise.Co.Uk
    Cruise Specialist
    Cruise.Co.Uk Jul 2009 - Dec 2009
    Peebles
    Was an employed homeworker dealing with cruise only holidays. Taking inbound calls and delivering a high level of service including regular Internet blogs.
  • The Co-Operative Personal Travel Advisors
    Personal Travel Advisor
    The Co-Operative Personal Travel Advisors Apr 2008 - Apr 2009
  • Travel 2
    Worldwide Travel Consultant
    Travel 2 Sep 2006 - Sep 2008
    Glasgow, United Kingdom
    Working as a worldwide travel consultant. Trained in Galileo. Round the world specialist for the trade only tour operator. Dealing with business and first class bookings, sightseeing, car and camper hire and hotels.
  • British Gas
    Team Manager
    British Gas May 1997 - Sep 2006
    Edinburgh, United Kingdom
    Variety of roles including seconded departmental manager, Team Manager and Team Leader. Done project management, training and development, complaints and administration team environments as well as normal call centre teams.

Michael Needham Skills

Leisure Travel Cruises Leisure Tourism Tour Operators Hotels Sales Customer Service Marketing Vacation Travel Planning Negotiation Online Travel Luxury Travel Management

Michael Needham Education Details

  • Ott (Online Travel Training)
    Ott (Online Travel Training)
    Cruise Ship Diploma
  • The Scottish College Of Textiles
    The Scottish College Of Textiles
    Pass
  • Peebles High
    Peebles High

Frequently Asked Questions about Michael Needham

What company does Michael Needham work for?

Michael Needham works for Cunard

What is Michael Needham's role at the current company?

Michael Needham's current role is Cruise specialist.

What is Michael Needham's email address?

Michael Needham's email address is mi****@****ail.com

What schools did Michael Needham attend?

Michael Needham attended Ott (Online Travel Training), The Scottish College Of Textiles, Peebles High.

What skills is Michael Needham known for?

Michael Needham has skills like Leisure Travel, Cruises, Leisure, Tourism, Tour Operators, Hotels, Sales, Customer Service, Marketing, Vacation, Travel Planning, Negotiation.

Who are Michael Needham's colleagues?

Michael Needham's colleagues are Edgar Cedillo, Sanjay Anil, Peter Boita, Alberto Collo, Marie Rima, Ferhat Akgul, Maxx Celso Medeiros.

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