Michael Needham Email and Phone Number
Michael Needham personal email
- Valid
I have a wealth of experience within the travel and contact centre industry. This is within front line, project management, sales, training and financial services. I have recently returned from a training and development seconded role in Cape Town, South Africa.I am a best selling Author of the book Yellow Spaghetti which is a book of reflection and support for adults who discover they are dyslexic and or dyspraxic, it is also partly about travel which is both a passion in my free time as well as professionally.
Cunard
View- Website:
- cunard.com
- Employees:
- 866
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Cruise Sales ConsultantCunard Mar 2024 - Present
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Cruise SpecialistCunard Feb 2023 - PresentUnited Kingdom
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Cruise SpecialistNorwegian Cruise Line Holdings Ltd. Feb 2022 - Feb 2023Home Based -
Finance SpecialistBritish Gas Nov 2014 - Feb 2022ScotlandI take customer through boiler finance applications.
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Freelance Travel Consultant3For Limited Apr 2016 - Sep 2019ScotlandI do occasional freelance work training travel agents and updating on campaign. -
Premier BankerThe Hong Kong And Shanghai Banking Corporation Limited, Mumbai Apr 2013 - Oct 2014Edinburgh, United KingdomDealing with VIP customers some of whom were celebrities for lending, international payments and day to day transactions by telephone. -
Travel Agency (Own Business)Scottish Borders Cruise And Travel Village Oct 2013 - May 2014Self employed cruise and long haul specialist
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Customer ExecutiveSpark Energy Uk Nov 2012 - Apr 2013SelkirkDealing with all call types. Delivering an efficient and friendly customer experience.
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Customer Service AdvisorSse Plc Aug 2008 - Jun 2010CumbernauldWorking for a 5* energy company servicing calls from billing customers. -
Cruise SpecialistCruise.Co.Uk Jul 2009 - Dec 2009PeeblesWas an employed homeworker dealing with cruise only holidays. Taking inbound calls and delivering a high level of service including regular Internet blogs. -
Personal Travel AdvisorThe Co-Operative Personal Travel Advisors Apr 2008 - Apr 2009 -
Worldwide Travel ConsultantTravel 2 Sep 2006 - Sep 2008Glasgow, United KingdomWorking as a worldwide travel consultant. Trained in Galileo. Round the world specialist for the trade only tour operator. Dealing with business and first class bookings, sightseeing, car and camper hire and hotels. -
Team ManagerBritish Gas May 1997 - Sep 2006Edinburgh, United KingdomVariety of roles including seconded departmental manager, Team Manager and Team Leader. Done project management, training and development, complaints and administration team environments as well as normal call centre teams.
Michael Needham Skills
Michael Needham Education Details
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Ott (Online Travel Training)Cruise Ship Diploma -
The Scottish College Of TextilesPass
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Peebles High
Frequently Asked Questions about Michael Needham
What company does Michael Needham work for?
Michael Needham works for Cunard
What is Michael Needham's role at the current company?
Michael Needham's current role is Cruise specialist.
What is Michael Needham's email address?
Michael Needham's email address is mi****@****ail.com
What schools did Michael Needham attend?
Michael Needham attended Ott (Online Travel Training), The Scottish College Of Textiles, Peebles High.
What skills is Michael Needham known for?
Michael Needham has skills like Leisure Travel, Cruises, Leisure, Tourism, Tour Operators, Hotels, Sales, Customer Service, Marketing, Vacation, Travel Planning, Negotiation.
Who are Michael Needham's colleagues?
Michael Needham's colleagues are Edgar Cedillo, Sanjay Anil, Peter Boita, Alberto Collo, Marie Rima, Ferhat Akgul, Maxx Celso Medeiros.
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