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Michael Nelson is listed as IT Support Analyst at HealthEquity, a with 501 employees, based in Columbus, Ohio Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Michael Nelson.
Michael Nelson previously worked as Desktop Engineer III at Healthequity and Technology Operations at Jpmorgan Chase & Co.. Michael Nelson holds High School Diploma from Brownsburg High School.
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IT professional and home lab tinkerer with over 4 years of experience supporting people and technology. My experience lies with endpoint deployment and support. My passion lies with using technology to help people reach their full potential.
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Draper, Ut, Us
- Served as final escalation point for Service Desk incidents- Migrated over 2000 contractors to Azure VDI and coordinated with their staffing agencies to enroll them in MFA- Utilized Nerdio to deploy, support, and modify dynamic AVD host pools and sessions used by contractors- Supported AVD issues including Windows defender blocks, DNS/Firewall/EPM whitelisting, latency and audio issues
New York, Ny, Us
- Provided white-glove support to market directors, wealth management advisors, and their assistants with technical issues- Participated in migrating over 2000 employees from Cisco hard phones to Zoom soft phones- Supported incidents involving VDIs, Zoom, Citrix Workspace, Adobe products, Office 365, SalesForce and app-v applications- Provided support for hardware issues concerning thin clients, printers, monitors, and personal devices used with Citrix
Columbus, Oh, Us
- Scaled onboarding during hiring boom by creating dynamic AD groups to assign access according to Workday job positions- Participated in project to enroll 50 ipads into ABM and Jamf MDM- Worked with network admin to upgrade office space to Unifi APs and Cisco switches- Collaborated with endpoint administrator on Jamf Connect deployment and user support- Managed software patches and device compliance for Windows and Mac devices in Jamf and Intune - Helped build Jira workflows, dashboards, and confluence KBs for the IT Service Desk portal- Managed IT asset lifecycle and inventory and facilitated equipment shipments to new and departing employees- Monitored Falcon sensor and responded to detected intrusions/vulnerabilities- Administered access to software, VPNs, and resources through Azure, Google Workspace, FreeIPA, and AWS IAM
Dublin, Oh, Us
- Assisted employees with technical issues with Citrix workspace and Windows hardware and software- Supported issues involving credential resets and login issues within Okta, iSeries, and Active Directory- Provided SAP and Salesforce access and software support assistance to employees and contractors
Hilliard, Oh, Us
- Strengthened customer relations and generated sales by providing product support and recommendations- Improved contact center KPIs by building Zendesk automation to answer questions in text and chat channels
Other employees you can reach at healthequity.com. View company contacts for 501 employees →
Francine Lemoine
Colleague at HealthequitySt Paul, Minnesota, United States
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MN
Mwansa Nonde
Colleague at HealthequityChandler, Arizona, United States
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LJ
La'Shanaè Jones
Colleague at HealthequityMexico, Missouri, United States
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HM
Healthequity Minion
Colleague at HealthequityDraper, Utah, United States
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NZ
Nico Zuniga
Colleague at HealthequityUnited States
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CC
Chayse Collier
Colleague at HealthequityFort Worth, Texas, United States
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SA
Shelby Alaniz
Colleague at HealthequitySaratoga Springs, Utah, United States
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JB
Joseph Bangerter
Colleague at HealthequitySouth Jordan, Utah, United States
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Selene Wong
Colleague at HealthequitySan Francisco, California, United States
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Gina Walker
Colleague at HealthequityDallas-Fort Worth Metroplex, United States
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Quick answers generated from the profile data available on this page.
Michael Nelson works for HealthEquity.
Michael Nelson is listed as IT Support Analyst at HealthEquity.
Michael Nelson is based in Columbus, Ohio Metropolitan Area, United States while working with HealthEquity.
Michael Nelson has worked for Healthequity, Jpmorgan Chase & Co., Olive, Cardinal Health, and Micro Center.
Michael Nelson's colleagues at HealthEquity include Francine Lemoine, Mwansa Nonde, La'Shanaè Jones, Healthequity Minion, and Nico Zuniga.
You can use AeroLeads to view verified contact signals for Michael Nelson at HealthEquity, including work email, phone, and LinkedIn data when available.
Michael Nelson holds High School Diploma from Brownsburg High School.
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