Regional Manager Vic
* Regional Manager - Jan 2013 - Jan 2018Duties:- Accountability with 13 stores across Victoria & North QLD.- Providing a passionate and energetic leadership, that is both professional and high in integrity. - Successful sales & operational management, including excellent growth on previous years sales. - Actively coaching teams to develop high standards in visual merchandising, stock management, shrinkage and OH&S across the region. - Financial accountability with analyzing operational and management reports, and maintaining, effective delivery of KPI’s objectives.- Motivating and inspiring all teams to deliver a high performance ‘customer service culture’.- Strong collaborative relationships throughout the business to create superior levels of communication and professionalism. - Regional support including AP21 & Riteq payroll systems.- Interstate store reviews as required by the owner.- Development of the Gazman Staff Induction Manual- Train and support new Store Managers.* Retail Operations Manager (Vic) Sept 2007 - Jan 2013Duties:- Retail operational support for all stores throughout the metropolitan and regional Victoria.- Maintain a high standard of customer service, maximising all sales opportunities.- Visual merchandising and implementation of promotional events to maximize sales return- Provide stock management and support throughout the region. - Training and coaching new & existing staff, including implementation of AP21 retail system.- Ensure all managers and team members maintain company policy and procedures. - Travel interstate to assess store operations - Manage and support new store set ups and closures.- Employee awareness and compliance of OHS Procedures.- Maintain a high standard of leadership across all stores, maintaining employee morale, and assessing internal promotion and succession for the company.- Head Office & IT Support.