* Regional Manager - Jan 2013 - Jan 2018Duties:- Accountability with 13 stores across Victoria & North QLD.- Providing a passionate and energetic leadership, that is both professional and high in integrity. - Successful sales & operational management, including excellent growth on previous years sales. - Actively coaching teams to develop high standards in visual merchandising, stock management, shrinkage and OH&S across the region. - Financial accountability with analyzing operational and management reports, and maintaining, effective delivery of KPI’s objectives.- Motivating and inspiring all teams to deliver a high performance ‘customer service culture’.- Strong collaborative relationships throughout the business to create superior levels of communication and professionalism. - Regional support including AP21 & Riteq payroll systems.- Interstate store reviews as required by the owner.- Development of the Gazman Staff Induction Manual- Train and support new Store Managers.* Retail Operations Manager (Vic) Sept 2007 - Jan 2013Duties:- Retail operational support for all stores throughout the metropolitan and regional Victoria.- Maintain a high standard of customer service, maximising all sales opportunities.- Visual merchandising and implementation of promotional events to maximize sales return- Provide stock management and support throughout the region. - Training and coaching new & existing staff, including implementation of AP21 retail system.- Ensure all managers and team members maintain company policy and procedures. - Travel interstate to assess store operations - Manage and support new store set ups and closures.- Employee awareness and compliance of OHS Procedures.- Maintain a high standard of leadership across all stores, maintaining employee morale, and assessing internal promotion and succession for the company.- Head Office & IT Support.

- Accountability with 8 countries.- Manage Nike client's retail sales and marketing within the Pacific Islands region including all apparel, footwear, equipment, ACG (outdoor) & timing ranges. - Attended Nike National Sales Conferences on a quarterly basis. - Regular overseas field trips, including range reviews, stock selection, preparation of assortment plans, processing client orders. - Visual Merchandising stores, research and development of new sales & marketing opportunities outside normal client base. - Networking with major firms and fostering new relationships, plan specific wholesale strategies for clients, and specific stock placement. - Overseer clients in-store merchandising, store refits and staff training, review inventory distribution / warehouse management with clients. - Seasonal sales reports, preparation of sales and marketing reports.Territory management covering: Papua New Guinea, Vanuatu, Cook Islands, Norfolk Island, Samoa,Tonga, Solomon Islands & Wallis & Futuna.

Duties:- Trend analysis of local and international apparel lines from overseas buying trips and local sourcing including footwear and accessories. - Design, development and range building strategy for men’s apparel with OTB’s for 150 Rivers stores, including new line categories. Design and development of all styling, fabrication, colour palettes, preparation of garment specifications, buying, sourcing goods from overseas suppliers, range reviews. Maintaining / monitoring core product lines, stock deliveries for seasonal requirements.- Analyze sales & marketing - best sellers / poor sellers, recommendations for clearance lines and web site promotions on a weekly / fortnightly / monthly basis. Analyze past sales and GP with footwear styles over 4year period. - Monitor Chinese suppliers and local suppliers. Approval checks on all menswear garments, prior to QC. Processing garments up to shipment status. Research overseas suppliers - all apparel categories, luggage, men’s belts and accessories and catalogue giveaways.- National Wholesale Management: Liaising with state sales agents, department stores & retailers. Development and promotion within the account network. Preparation of sells sheets / wholesale catalogues. Review monthly reports.Additional duties: - Attended National planning meeting at Ballarat, reviewing sales and distribution, products and service issues with in the national operation.- Assist with company marketing, catalogues, radio and television.- Website reviews / promotions.- Review corporate proposals. Overseer and report to the owner any national company proposals in marketing and promotion of our product.- Visual merchandising and store layout proposals. - Sales Managers Meeting: Reviewed new developments.- Retail Sales – attended Rivers retail stores on weekends- Staff Feedback – Answer staff feedback surrounding men’s product development.- Security – Head Office

Responsible for the day-to-day management of a large Family Department Store. - Buying, sales and research for all category departments including menswear and ladies fashion, youth brand names including surf street, sport labels, industrial work gear, lingerie, manchester, school wear, young girls fashion, shoes, and accessories. - Managing all customer service, corporate apparel. Staff recruitment and training including mentoring with Retail Certificates, rostering and staff entitlements, budgeting and seasonal forecasting. - All stock purchasing, research and development of new fashion trends. Buying trips to Sydney, Brisbane and Melbourne. - In-store merchandising, store layouts and refits, marketing and promotions including local newspaper, radio and television. - Jan - Mar 2004 negotiated Rivers Aust P/L in Melbourne to take over the premises and set up a Rivers Retail Superstore in Inverell. - Managed store for the first 2-3 months. - Promoted to Rivers Head Office - Product Development team / National Wholesale Management

Responsible for management of a large account base, several Creditor Officers, reconciliation of accounts, negotiations, reporting to Financial Director. Communication with Sales team to improve policy and procedures with sales contracts. Working outside hours to achieve better-projected results

Duties: Responsible for a large database of Fleet Management clients. Reconciliation of main accounts and communication with sales team.

Commenced employment as general clerk after completing High School Certificate, progressed to Teller, Examiner, Loans Officer and finally to Personnel Officer in Head Office over a period of 5 years with the State Bank of New South Wales (Colonial First State).