Michael Nielson Email & Phone Number

Salt Lake City Metropolitan Area

Greater Salt Lake City Area

• Lead operational risk oversight reviews on products, initiatives, changes, and affiliate (vendor) relationships while preserving business efficiency and strategic objectives.
• Aggregate third party, information security/technology, privacy, operations, compliance, credit, finance, market, and reputational risk across new or modified products.
• Designed and updated risk oversight software used to launch over 300 new or modified products.
• Created a cross-department process to aggregate operational risk events across the recently launched product set to determine operational risk performance.
• Oversaw monthly reporting to the Board of Directors on all Bank affiliate relationships.
• Scheduled, reviewed materials, and assisted in many aspects of the US Bank Operational Risk Management Committee on behalf of the Committee Chair.

Greater Salt Lake City Area

• Identified key technology and operations processes and performed operational risk oversight reviews resulting in a strengthened control environment.
• Partnered with management to perform technology and operational risk and control assessments and consulted with management to make control recommendations.
• Performed standardized reviews on third parties resulting in greater ability to actively manage third party relationships.
• Managed the resolution of all issues identified during any operational, IT, compliance, credit, and external audits performed on the call center.
• Re-engineered the customer authentication standards in order to minimize fraud and operational complexities.

Greater Salt Lake City Area

• Evaluated and considered various risk categories during risk assessment including operational, technology, fraud, information security, credit, liquidity, market, and reputational risk.
• Partnered with management at all levels to perform risk and control assessments and consulted with management to make internal control recommendations.
• Presented findings from risk assessments to executive management and regulatory agencies – OCC, Federal Reserve, and FDIC.
• Played a key role in identifying and documenting major processes across the bancorporation and participated on a cross-functional team.

Salt Lake City, UT

Performed Operational Risk Assessments with various business units across the corporation. Worked with Management to create, update, and modify control strategy to mitigate operational risk.

Mba, Operations Management

Bachlors Of Science, Finance And Economics