· Developed problem-solving streamlined Production Floor and Internal Office workflows to implement SOPs that resulted in a 2-year growth period of 107% Gross.· Mobilized an adopted, under-trained production team to accomplish retail-level quality decoration through collaborative troubleshooting, research, and training sessions.· Serviced a client list of top action sports and fashion brands accounts to relay accurate timelines, pricing, and/or challenges throughout a given projects life cycle.· Managed as the direct report for Art, Production, and Sales division managers to maintain a high-level of organization while addressing and remedying any challenges incurred within each respective department. Led weekly Level-10 Meetings (EOS) with the ownership team to communicate refined data sets that translated to weekly, quarterly, and yearly goals.· Integrated an ERP system to oversee multiple projects throughout various stages of production to develop clearly communicated, achievable, time-management schedules for department leads to adhere to.

· Responsible for directly collaborating with creative departments of internationally renowned apparel and action sports companies through brand and market research to pitch new lines of accessories for upcoming seasonal product drops.· Curated templates that successfully translated all notes including, materials used, colors, design specifications and sizes, from the client’s requests to the factory floor to effectively eliminate any issues during production.· Operated alongside factory team leads to gain insight on the materials and various processes used in garment embellishing and manufacturing. · Served as the main creative guide for all key internal rebranding projects including a website redesign, the creation of business cards, product photography, and new hire packets.

• Successfully trained Owners, General Mangers, & staff to operate a chain of businesses through a series of group &one-on-one training methods.• Analyzed P&L reports with multiple owners to maximize profits on a monthly basis.• Accountable for creating and tracking localized marketing campaigns to expand customer base within a region specificto each store.• Served as main point of contact for franchisees for any customer service, food quality, or front of house operationsquestions.• Coordinated with vendors to ensure brand consistency on a national level.• Maintained positive, professional relationships daily with high-budget restauranteurs through phone, email, and face toface interactions.

• Responsible for working along side one of Chicago’s top Advertising Agencies to successfully rebrand a national restaurant chain.• Created in-house graphic design work not limited to Pizza Boxes, menu layout, digital marketing advertisements and environmental design that has reached over 500,000 homes to date.• Filmed, color corrected, edited, and produced a series of 150 kitchen training video guides for the companywide on-boarding program.• Directly contributed to the company’s Facebook, Instagram and Twitter business pages through the use of professional camera and lighting equipment to create high quality video and photography based advertisements.•Evaluated Social Media analytics to promote the most successful campaigns based on location, time of day, and demographic lowering pages the overall CPC.