Michael Nzulula Email & Phone Number

eMobilis Mobile Technology Institute is a training institution that was founded in 2008 and is the first of its kind in Sub Saharan Africa – it focuses on training individuals on Mobile Software Development, as well as Network Infrastructure Management.𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬• Coordinated weekly and monthly training schedules with trainers to ensure the smooth execution of activities.• Managed the rollout of the training calendar, ensuring the Centre opened and closed on time for youth access.• Supervised the gathering of data, certification processes, and reporting activities for all training programs.• Collaborated with partners including MOICT and community organizations to enhance program delivery.• Engaged with the community by publicizing training activities and mobilizing participation.• Ensured quality assurance of programs through continuous evaluation and feedback.𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬• Mentored and supported over 200 youth in accessing online work, increasing their income by an average of 20%.• Improved Centre performance by implementing quality assurance measures, resulting in a 15% increase in training completion rates.• Successfully coordinated logistics and managed resources, reducing training session downtime by 25%.

The Independent Electoral and Boundaries Commission (IEBC) is the chief electoral management body in Kenya, responsible for conducting free, fair, and impartial elections. Established in 2011, the IEBC replaced the Electoral Commission of Kenya (ECK) to ensure the transparency and integrity of the electoral process.𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬• Provided administrative ICT support during voter registration and general elections.• Prepared, configured, and tested KIEMS Kits to ensure readiness for the elections.• Delivered technical support and troubleshooting for presiding officers during the electoral process.• Assisted with data backup, restoration, and retrieval of KIEMS Kits post-election.• Participated in training electoral staff, ensuring proper use of ICT tools during elections.𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬• • Ensured the functionality and reliability of 98% of KIEMS Kits during the electoral process, contributing to smooth operations.• Successfully trained over 150 electoral staff on ICT operations, resulting in a 30% reduction in operational errors during elections.• Reduced data retrieval time by 20% through efficient post-election data backup and restoration processes.

The State Department of Cooperatives is a government agency responsible for overseeing and regulating cooperative businesses, which are member-owned enterprises that operate for the benefit of their members.𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬• Provided administrative support for the Co-operative Management Information System (CMIS) and Coffee Management Information System (CoffeeMIS).• Maintained and troubleshot departmental servers and network issues.• Tested and evaluated new technologies, including computer systems and departmental websites.• Designed specifications for ICT equipment procurement and managed system upgrades.𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬• Increased system reliability by 25% through rigorous testing and evaluation of new technologies.• Improved server uptime by 15% through consistent maintenance and timely troubleshooting.• Enhanced departmental efficiency by reducing network issues by 30% through proactive monitoring and support.

𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬• Installed computer software and provided user training to ensure effective usage.• Performed repair and maintenance of computers, photocopiers, and card printers.• Troubleshot and resolved hardware and software issues, ensuring minimal downtime.

Soulco is a multinational integrator of IT and telecom products and services.𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬• Supported communication networks, data solutions, and voice applications.• Managed the Network Operations Centre (NOC) to ensure uninterrupted service delivery.• Assisted in the setup and configuration of network systems

Master Of Business Administration - Mba

Bachelor Of Commerce - Bcom