Michael O. is a Travel industry MOL deep understanding of the ecosystem across Cruise, Land and Air with a strong focus on operations, product, suppliers and teams.. Colleagues describe them as "Michael was my Direct Manager for 2 years at Creative Holidays . As a leader Michael is extremely approachable and was an amazing advocate for his team's professional and personal development . I learnt many skills under Michael's leadership and would work with him again if given the opportunity. " and "Michael is one of those rare individuals who is capable of making sense of a tangle while successfully managing multiple relationships within a competing framework - plus he's a fabulous team member"