Michael O'Brien Email and Phone Number
Having recently retired after 30 plus years in the British Transport Police, my knowledge of the railway and its operators is first class. I spent fifteen years as a Detective investigating serious and organised crime, during which time I had secondments to numerous major incident investigation teams, including being a member of the technical investigation team for the Great Heck train crash, which involved the analysis of large amounts of data and required a high level of attention to detail. For the last ten years I have been a Financial Investigator and Fraud Specialist, trained to the Enhanced Financial Investigation level (EFIS) and as a Specialist Fraud Investigator by the City of London Police. I have an extensive fraud and financial investigation background and as the only fraud specialist outside London within the BTP, I dealt with all serious fraud investigations. I am currently studying for an MA in Fraud and Financial Crime. One of the key roles held prior to leaving the BTP was as a gatekeeper and co-ordinator of Operation Snape, the joint BTP and TOCs response to the threat of Delay Repay and Chargeback fraud. Initially the operation had four TOCs however before I left, this had increased to some 15 TOCs working in partnership. I have a clear understanding of the areas of weaknesses that individuals exploit and an excellent understanding of the fraud risk and offender profile.
First Customer Contact Ltd
View- Website:
- careers.firstgroup.co.uk/brand-fcc
- Employees:
- 143
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Head Of Business Integrity And ComplianceFirst Customer Contact LtdSheffield, Gb -
Head Of Business Integrity & ComplianceFirst Customer Contact Ltd May 2024 - PresentSheffield, England, United Kingdom -
Co-Chair Uk Rail Fraud ForumFirst Customer Contact Ltd Sep 2020 - Present -
Head Of Counter Fraud & Privacy - First Customer Contact CentreFirstgroup Plc Oct 2022 - Sep 2024Sheffield, England, United Kingdom -
Head Of Fraud Prevention - First Customer Contact CentreFirstgroup Plc Sep 2020 - Oct 2022Sheffield, England, United Kingdom -
Fraud Manager & Whistleblowing AdvocateAvanti West Coast Dec 2019 - Sep 2020 -
Fraud ManagerVirgin Trains May 2018 - Dec 2019Crewe, United Kingdom -
DirectorK-Cam Solutions Sep 2017 - Dec 2019
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Fraud And Financial InvestigatorBritish Transport Police Apr 2007 - Apr 2017Preston, United Kingdom -
Police OfficerBritish Transport Police Jan 1987 - Apr 2017 -
DetectiveBritish Transport Police Apr 1995 - Apr 2007Manchester, United Kingdom
Michael O'Brien Skills
Frequently Asked Questions about Michael O'Brien
What company does Michael O'Brien work for?
Michael O'Brien works for First Customer Contact Ltd
What is Michael O'Brien's role at the current company?
Michael O'Brien's current role is Head of Business Integrity and Compliance.
What skills is Michael O'Brien known for?
Michael O'Brien has skills like Fraud Strategy, Fraud Risk, Fraud Detection, Fraud Prevention, Change Management, Criminal Investigations, Internal Investigations, Financial Investigation, Fraud Investigations.
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Michael O'Brien
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Michael O'Brien
Greater Guildford Area, United Kingdom1obrienfamily.co.uk -
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Avp Bank Partnerships Elavonu.S. Bancorp B2B Specialist In Sme Merchant Acquiring Services For Banks And Financial InstitutionsUnited Kingdom -
Michael O'Brien
Supporting Carrier, Vendor And Partner Growth In Ict And Telecoms SectorsChorleywood1bpl-business.com
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