*Partners with the Manager of Human Resources as an internal consultant to all levels of management to resolve employee relations issues, including disciplinary actions, employee conflicts, and investigations*Drives the One-on-One Performance Engagement Program proctoring and providing input, driving follow-up to action items and recommending changes and improvements as part of our performance evaluation and engagement program. Meets with all hourly employees 3x a year and salary employees 2x per year*Drives new employee Passport Training Program-a 12 week onboarding program that ensures a new employees success with a daily/weekly training task list that is followed and tracked in HRIS.*Develops, administers, analyzes and reports on new hire, engagement, pulse, and exit surveys to ensure overall engagement of the organization and provides recommendations for change or improvement*HRIS system utilization and partners with management on career development programs-Paylocity*Leads and coordinates company engagement including our employee Teamwork Task Force engagement committee, management engagement planning meetings, and monthly and quarterly engagement activities. *Tracks and reports KPI's accordingly, *Evaluates, recommends, and implements improvements to Human Resources processes and procedures*Understands legal requirements and government reporting regulations affecting the Human Resources function (FMLA, ADA, EEOC, DOL, FLSA, OSHA, etc.)

Responsibilities include:• Helping TBM clients address their talent management needs• Supporting client engagements with change readiness assessments, coaching and mentoring, leadership skills development• Developing strategies for better employee engagement, improved talent acquisition or retention strategies• Identifying strategic embedded resources for targeted, interim engagements

Responsibilities Include:• Works with team to proactively develop solutions to support business strategy and to establish and maintain productive internal and external working relationships.• Manages processes in support of hourly employees (Recruiting, Benefits, Tuition Reimbursement, Employee Referrals)• Provide HR support to employees for Employee Relations issues and questions.• Knowledge and experience with employment law• Create and maintain reports and dashboards to support facility hourly population (Workday, Strengths Finder, and engagement). • Conduct exit interviews on all voluntary terminations and leverages Exit Interview technology support as appropriate; facilitates all termination paperwork for voluntary and involuntary terms (including benefits info, final paycheck, etc.)Maintain, Update and Write job profiles and partner with assigned client groups• Manage communications and reporting to ensure timely completion of core HR processes such as performance management and employee engagement survey.• Provide Talent Acquisition support to include full ownership for Non-Exempt recruitment, assistance with Exempt recruitment, and onboarding support for all hires.• Support Talent programs such as Intern/Coop Programs.• Identify opportunities for HR Process improvements• Additional projects to support client groups as appropriate

ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned. Reasonable accommodation may be made to enable individuals to perform the essential functions.Coordinate On-Boarding for Full-Time Employees• Coordinate and/or lead orientation for new employees• Design, plan, organize, or direct orientation and training programs for employees. • Select and assign instructors to conduct training. • Manage new hire roundtable processMonitor Training Effectiveness• Follow up with employee who are learning a new position to ensure their training is effective• Partner with trainers, team leaders or supervisors to seek feedback on training effectiveness per trainee• Make recommendations for training improvements to the appropriate personnelMonitor Training Documentation• Process, verify, and maintain personnel-related documentation for training.• Monitor accuracy of ISO-controlled training documents, such as MDI training charts, standard work sign-off’s, etc...• Monitor usage and completion of on-boarding paperwork, including on-boarding plans for salaried employees and passports for hourly employees• Compile and prepare reports and documents pertaining to training activities. Improve Training Effectiveness• Evaluate effectiveness of training methods and materials, make recommendations for improvement, support development and implementation of improvements• Develop alternative training methods if expected improvements are not seen.• Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers. • Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials. Coordinate and Lead Training Sessions• Offer specific training programs to help workers maintain or improve job skills. • Arrange for and manage in-house and external training activities.• Schedule training based on availability of classrooms, equipment, or instructors

A Customer Service professional who portrays a positive image for Ingersoll Rand by employing a solutions approach to resolving and/or answering inquiries of customers through, troubleshooting, and high level of product knowledge relating to door closers and operators.. I interact with various internal customers including technical services, customer service, sales and operations. In addition I communicate with various external customers including distributors, facility managers, locksmiths, architects and others as needed. As a Product Support Representative in a high volume call center I troubleshoot application issues relating to door closer operation and make suggestions to customers and endusers based on their door opening.

•Accurately enter all production reporting and receiving on a daily basis into MFGPRO.•Analyze data on a daily basis and look for issues that may have a negative impact on the inventory and correct by performing a thorough investigation.•Work with the buyers on a continuing basis to keep inventory levels at a minimum in order to meet the company goals.•Manage cycle count program and perform root cause analysis on discrepancies.•Buyer/planner for all product related instruction sheets and labels within the door closer facility

•Portray a positive image for LCN by accurately addressing all customers inquires in a professional and courteous manner.•Provide information regarding ship dates, pricing, product application, return authorizations, buying programs and other customer related responsibilities resulting in customer satisfaction.•Responsible for approving all quotes related to LCN products and any purchase orders that include a quoted job.

•Responsible for order editing, entering and verifying orders based on the customers purchase order.