Michael O'Callaghan Email and Phone Number

This role includes elements of:-Schedule Planning of key resource to meet needs of remediation projects-Management of contract resource and budget-Management of contracts-Project coordination-Developing strategic and tactical solutions to assist with business problem solving.

Key focus areas are analysis, identifying improvement opportunities, problem solving, facilitation, developing and maintaining processes, project support, and governance.

Key focus areas are analysis, identifying improvement opportunities, problem solving, facilitation, developing and maintaining processes, project support, management systems and governance.Achievements:Change management / Capability• Established a process for management of UHT product exceptions as well as building tools to manage and monitor performance resulting in a 20% reduction in out of age sequenced product.• Through the order lead times project: o 9 key customers and multiple materials have had their order lead time reduced by 30% with greater scale up to 90% of export business in future o System and process analysed, fully mapped and documented all key scenariosGovernance/Management Systems• Lead initiatives within Supply Planning to lift our business maturity standard from "Progressive (Lvl 3) to "Leading "(Lvl 4) in the areas of process, management systems and business rules• Formalised the Supply Planning Management System, it's governance and protocols• Led complete capture, documentation and compliance monitoring of all Supply Planning processesContinuous Improvement • Ran regular Continuous Improvement sessions for SMEs in planning to expose them to theories and practice• Frequently run workshops on Planning and Supply Chain initiatives•Critical Event Manager, frequently required to conduct structured Root-Cause Analysis activity and sessions for a variety of complex issues with stakeholders across a variety of business units

My time in this role commenced while part of Order Fulfillment but for the last 2 years I worked within Supply Planning. Key focus areas are analysis, identifying improvement opportunities, developing processes, management systems and governance.Key AchievementsAnalysis/Improvement•In order to restrict out of control airfreight costs, analysis was carried out on data and process. I established clear delegated authorities and a process which contributed to a reduction of negative budget variance of almost 100%• Developed reporting and KPI’s to support order smoothing initiative• Designed reporting solution giving our scheduling and warehousing 100% transparency of product rework• Supply Chain SME on Customer EDI project responsible for input and UATManagement Systems/Governance• Created the models required for Supply Planning to achieve "progressive" maturity level and beyond in process, management systems and business rules• Designed and carried out SIPOC sessions between Supply Planning and other stakeholder business units. This formed the backbone of the new business unit processes and stakeholder integration beyond in process, management systems and business rules• Created Operational Planning management system and structure/design of weekly meetings

I led a team of 8 systems, process support and compliance specialists.This team was responsible for management of critical events, order corrections, returns, compliance monitoring, Project Support roles, testing, developing cases and supporting of enhancements to SAP ECC and CRM.Key Achievements• Letter of Credit Project as Project Lead. This large piece of work established a systemized approach to managing credit risk in sales and supply chain and resulted in 50% drop in packing attainment failure• It was estimated that the team saved more than $2m annually due to proactive coaching and action on the issues we confronted. During this time I assisted in driving the number of correction incidences to a low despite the ever increasing export volume.

Reporting on compliance issues. Processing and coordinating system and physical corrections and returns. Root cause analysis of system issues in SAP ECC. Building business cases for system improvements. Developing, training and implementing process improvements.

Managed several European Accounts including one of Fonterra's largest butter customers. This involved raising orders in SAP ECC and managing them through the supply chain to ensure they were delivered to the customer's requirements.During this time I was also seconded for 5 months to our Auckland Port Stores warehouse. During that time I was involved in selecting product, booking transport and containers. Most activity was carried out in AIMS and SAP ECC.