Michael O'Gwin Email & Phone Number

Mobile, AL, US

Mobile, Alabama, United States

• Formulated detailed requirement outlines to foster successful cross-functional collaboration and implementation
• Spearheaded various team gatherings, including regular daily huddles, backlog discussions, and strategic planning sessions to ensure project milestones achieved
• Cooperated with Product Owner to devise and sustain well-organized, prioritized task array, facilitating efficient team workflow administration
• Partnered with third-party vendors to strategize… Show more
• Partnered with third-party vendors to strategize and implement cooperative development plans, guaranteeing successful accomplishment of project goals
• Conducted gap analysis and identified areas for process improvement, leading to 50% reduction in project delays

Mobile, Alabama, United States

• Executed extensive testing and verification of mandatory and client-specific development projects for financial and scheduling software applications to confirm compliance and peak performance
• Acted as key liaison between development and product management teams to verify alignment on standards and project requirements
• Supplied mentoring and guidance to team members on quality assurance best practices in Scrum environment
• Delivered comprehensive reports and… Show more
• Delivered comprehensive reports and analytical insights on software flaws and performance indicators to stakeholders, catalyzing in enhanced product quality and elevated user satisfaction
• Achieved notable 40% decrease in testing time Show less

Mobile, Alabama, United States

• Managed high-priority installations and complex support for applications, including developing custom solutions to meet unique client requirements, such as ETO Policy and Retirement submissions
• Provided customer assistance, education, and implementation services for Financial Applications, Human Resources, and Personnel Scheduling for facilities with employee counts between 60 and 1500
• Accompanied and instructed new team members on effective implementation methodologies during… Show more
• Accompanied and instructed new team members on effective implementation methodologies during on site visits
• Upheld detailed documentation of support interactions and issue resolutions, contributing to 40% decrease in recurring problems Show less

Mobile, Alabama, United States

• Oversaw payroll management, including check and direct deposit, accounts payable/receivable, and state and federal tax filing for 18 facilities, each with 150-300+ employees
• Administered team member scheduling, addressed disciplinary issues, and facilitated conflict resolution to promote collaborative and effective work-setting
• Thoroughly performed routine payroll data audits to guarantee adherence to company policies and regulations, generating 40% decrease in payroll… Show more
• Thoroughly performed routine payroll data audits to guarantee adherence to company policies and regulations, generating 40% decrease in payroll inaccuracies Show less

License, Real Estate

License: Realtor in the state of Alabama

Associate Of Arts - Aa, Mass Communications Summa Cum Laude, Summa Cum Laude Graduate

Activities and Societies: Public Relations and Communications; Newspaper

Bachelor Of Fine Arts - Bfa, Musical Theatre