Senior Facilities Manager (Citi Bank)
CurrentDevelop and maintain positive relationship with client manager and operations teams. · Primary interface with client representatives, collaborate and determine expectations. Ensure delivery of committed services. · Ensures delivery of committed services and overall satisfaction with performance of team. · Manage a team of multiple vendor partners and direct employees to ensure building operations are maintained to customer requirements. · Develop and maintain operating budget, meeting targets as defined in KPI’s and provide variance forecasts and financial reports with support of Finance team. · Develop property specific multi-year capital improvement project plans and manage to completion. · Train and develop facility personnel through collaboration and motivate to provide maximum productivity.