Provide quality customer service by greeting, welcoming and checking in members • File members progress notes and complete tracking file. • Initiate new member Intake by completing authorization forms and orienting member to process. • Maintain confidentiality while completing medical records requests of current and discharged members.

Responsible for coordinating a smooth transition into treatment for new members in program and ensuring ongoing eligibility for services. Completing initial intake paperwork and explaining program to all new members. Responsible to completing and submitting CBH and BHSI switch overs and step downs. Following up with with issues with denials for authorization. Assists members with completing DPW entitlements and COMPASS Community Partner application. Completing weekly submission of DPW funding… Show more Responsible for coordinating a smooth transition into treatment for new members in program and ensuring ongoing eligibility for services. Completing initial intake paperwork and explaining program to all new members. Responsible to completing and submitting CBH and BHSI switch overs and step downs. Following up with with issues with denials for authorization. Assists members with completing DPW entitlements and COMPASS Community Partner application. Completing weekly submission of DPW funding paperwork. Show less