Michael Ogunrinde Mba, Cbap, Pmp Email & Phone Number

Regina, Saskatchewan, Canada

Canada

Project Objective:To implement a JavaScript Web-based system & continue to enhance the order desk system and products catalogue by creating and configuring additional fields.Deliverables:Project Charter, Vision and Scope, Stakeholder List, Requirement Documents (BRD), Deployment Procedure Document, Smoke Test Checklist, Test Cases, Infrastructure Diagram, Training manuals, User Guides, Change Request DocsRoles and Responsibilities • Coordinates meetings with process owners to… Show more Project Objective:To implement a JavaScript Web-based system & continue to enhance the order desk system and products catalogue by creating and configuring additional fields.Deliverables:Project Charter, Vision and Scope, Stakeholder List, Requirement Documents (BRD), Deployment Procedure Document, Smoke Test Checklist, Test Cases, Infrastructure Diagram, Training manuals, User Guides, Change Request DocsRoles and Responsibilities • Coordinates meetings with process owners to analyze current processes and present future state of process • Engages with stakeholder's internal teams and multiple SME's to document detailed requirements and worked closely with people of different management levels and development team to define functional and technical design to meet the business requirements • Documents business requirements and translating them to UML diagrams, workflows, data flow diagrams, business process flows, screen prototypes, user/interface designs and Infrastructure diagram with Microsoft Visio.• Improves user experience by customizing forms, entities, workflows/processes, fields, email templates, banner messages, system views, reports, dashboards for additional feature functions. •Performs dual roles as a business analyst and system administrator for multiple IT projects within the scope of a program, and including individual based projects to deliver customer-facing IT solutions. • Prepares and documents test plan document for User Acceptance Testing (UAT), System Integration Testing (SIT), Smoke test; manages agile project planning, user stories, test cases/scripts, bugs and tester training including UAT completion sign-off resulting in a 50% reduction in UAT test cycle time. • Works with the relevant stakeholders, business leaders and users to develop key business metrics and performance measures to gauge effectiveness of solution and tools relative to business strategies and goals leveraging MS Power BI to create monthly reports on dashboards. Show less

Cbd, Abuja

Projects: Developed and led process redesign initiatives, guiding projects and cross-functional teams across business towards an 80% improvement in process and operational efficiencyRoles and Responsibilities: • Analyzed and documented the “as is” business process using workflow diagrams and process maps in MS Visio; identified potential gaps and discussed with the project team. • Designed the new “to be” business process, which focused on resolving all issues highlighted during… Show more Projects: Developed and led process redesign initiatives, guiding projects and cross-functional teams across business towards an 80% improvement in process and operational efficiencyRoles and Responsibilities: • Analyzed and documented the “as is” business process using workflow diagrams and process maps in MS Visio; identified potential gaps and discussed with the project team. • Designed the new “to be” business process, which focused on resolving all issues highlighted during business analysis activities and subsequently reviewed with project stakeholders for approval purposes. • Translated stakeholder requirements into various documentation deliverables such as specifications use cases, user stories, workflow process diagrams. • Developed and documented artefacts for policies, procedures and business process flows while working with Subject Matter Experts. • Worked closely with the development team to ensure solutions satisfy client needs as well as balancing the trade-offs between simplicity, usability, performance, and functionality. • Worked closely with quality assurance lead and testers to prepare the test environments and develop test cases; participated in the User Acceptance Testing. • Prepared training manuals and conducted various user trainings on the new/enhanced system and achieved 90% adoption within the first 3 months of deployment. • Supported the project manager throughout project execution to ensure success as defined by adherence to performance baselines • Developed and reviewed test plan and scripts and participated in User Acceptance Testing with end-users to test suitability of new system. Show less

Abuja, Federal Capital Territory, Nigeria

Initiatives: Collaborated with stakeholders on process transformation projects using Lean methods that resulted in a 70% improvement in operational efficiency throughout the organizationRoles and Responsibilities: • Conducted continuous and thorough analysis of business processes to identify strength, weakness, opportunities and threats using SWOT analysis. • Performed gap analysis to identify process pain points within the organization for improvement to yield greater… Show more Initiatives: Collaborated with stakeholders on process transformation projects using Lean methods that resulted in a 70% improvement in operational efficiency throughout the organizationRoles and Responsibilities: • Conducted continuous and thorough analysis of business processes to identify strength, weakness, opportunities and threats using SWOT analysis. • Performed gap analysis to identify process pain points within the organization for improvement to yield greater value. • Analyzed processes with process owners, identified and recommended solutions that addressed existing and potential problem areas, identifying possible risks of each solution • Elicited and documented business requirements using various elicitation techniques such as Document analysis, interview sessions, job shadowing, etc. • Developed key project deliverables utilizing Business Requirement Documents (BRD), Functional Requirement Specifications (FRS) and process models. • Worked with the technical team to implement a payment system for faster and more efficient payment process thereby reducing turnaround time for both staff and customers. • Led the team to identify additional capabilities of the system in order to improve customer satisfaction and increase revenue by 60%. • Ensured smooth transition into the training and deployment phases and conducted review meetings to ensure adequate knowledge transfer and stakeholders’ buy-in. Show less

Pgd Business Management

Mba(Creative Media)

(Equivalent to Canada’s 1-year Master’s Degree as assessed by World Education Service)

B.Sc, Geological And Earth Sciences/Geosciences

(Equivalent to Canada’s 4-year Bachelor’s Degree as assessed by World Education Service)