Michael Okuo Email and Phone Number

I am an experienced Business Data Analyst and Support Analyst with a strong foundation in data analytics, supply chain optimization, and customer support systems. My professional journey includes leveraging data-driven insights to enhance operational efficiency and reduce costs in the logistics and technology sectors.At S’Lacatera Logistics, I worked as a Senior Business Data Analyst, gathering and analyzing supply chain data to uncover inefficiencies and propose actionable solutions. My contributions helped streamline operations, minimize delays, and improve overall warehouse and transportation efficiency.Previously, as a Support Analyst at Telnet Nigeria Limited, I ensured seamless issue resolution by managing and prioritizing customer-reported incidents, coordinating with cross-functional teams, and implementing solutions that enhanced client satisfaction.I have participated in projects like the KPMG Data Science Virtual Experience, where I honed my skills in data quality assessment, insights generation, and presentation. My certifications in Google IT Support, Introduction to Data Science (Michigan), and a Data Analytics Certification further solidify my technical expertise.With proficiency in tools like Python and Excel, and a keen interest in data cleaning, visualization, and storytelling, I am passionate about transforming complex datasets into meaningful business insights.Let’s connect to explore how I can contribute to your organization’s data-driven success!