Michael Akanbi Email and Phone Number

Deployment and configuration of technogies and tools used in software development, including build servers, version control systems, and automated testing frameworks.Assist in managing and maintaining cloud-based infrastructure and services, as those provided by Microsoft Azure or AWSCreate and maintain scripts and automation tools to simplify infrastructure administration and software deployment.Work together with the development team to resolve problems with infrastructure and software deployments.Design and implementation cloud architecture and implement CI/CD pipeline

Installed, configured, and maintained operating systems, servers,and software applications, monitored system performance, troubleshoot issues, and optimized system configurations.Provided technical support and assistance to end-users for hardware, software, and network-related issues, identified and diagnosed hardware, software, and network issues, providing timely resolutions to minimize downtime and disruptions.Administered and managed network devices, including routers, switches, and VPNs, also ensuring network security, connectivity, and performance while addressing any network-related concerns

spearheaded efficient computer and office machine operations, ensuring smooth workflow and increased productivity.implemented and maintained robust networking and internet services for both staff and clients, optimizing connectivity and enabling seamless communication and data transfer.Developed and delivered comprehensive computer software application programs to clients, resulting in enhanced proficiency and productivity.Conducted advanced map digitalisation and performed terrain analysis, leveraging cutting-edge technologies and tools, contributing to accurate data representation and informed decision-making processes.

Consistently exceeded customer expectations by delivering exceptional service, warning a reputation for resolving complex technical issues promptly and courteously, resulting in a high customer satisfaction rating.Demonstrated strong analytical and troubleshooting skills in addressing customer concerns and resolving technical challengesIdentified inefficiencies in existing processes and proposed and implemented innovative solutions to streamline operations.Actively collaborated with team members to share knowledge, best practices, and customer service techniques

Proficiently evaluated source documents to swiftly identify and extract relevant information, ensuring efficient data retrieval and minimizing search time.Demonstrated exceptional organizational skills by meticulously adding documents to existing file records and creating new records as needed.Maintained a high level of precision in data entry for a large client base, accurately inputting information into the organisation's software system. proactively identified and rectified data errors, preventing duplication or degradation of data quality.Successfully collaborated with cross-functional team members, leveraging collective expertise and working towards common goals. Applied critical thinking skills to break down complex problems, evaluate multiple solutions, and make informed decisions, facilitating effective problem-solving and supporting efficient workflows