As the Director of Stores Replenishment at Target, I led the strategic and operational framework for ensuring optimal product availability across 1,970+ store locations nationwide. In this role, I balanced inventory efficiency with guest satisfaction, delivering exceptional results in a fast-paced, dynamic retail environment.Key Responsibilities:- Replenishment Strategy Development: Designed and implemented replenishment strategies to drive on-shelf availability while minimizing excess inventory and operational costs.- Cross-Functional Leadership: Collaborated with teams across merchandising, supply chain, distribution, and store operations to align inventory strategies with business goals and seasonal demand.- Data-Driven Decision-Making: Utilized advanced analytics to forecast demand, optimize inventory turnover, inbound scheduling accuracy, store workload and storage capacity planning, and identify opportunities for efficiency improvements.- Process Innovation: Spearheaded initiatives to streamline replenishment workflows, incorporating technology solutions such as automated inventory tracking and real-time data systems.- Team Leadership: Directed a team of (6) regional stock level management leaders, providing mentorship, fostering collaboration, and driving accountability for performance metrics

As a Senior Manager in Protiviti’s Supply Chain and Operations Practice, I led strategic consulting engagements that empowered clients to optimize their supply chain processes, enhance operational efficiency, and achieve sustainable business results. My role required combining deep industry knowledge with innovative problem-solving to deliver tailored solutions for complex business challenges.Key Responsibilities:- Client Engagement Leadership: Managed end-to-end consulting projects for Fortune 500 companies, focusing on supply chain transformation, operational performance improvement, and cost optimization.- Strategic Planning and Execution: Developed and implemented strategies to address clients’ unique challenges, including demand planning, inventory management, logistics, and procurement optimization.- Data-Driven Insights: Utilized data analytics and process mapping to identify inefficiencies and recommend actionable solutions to improve supply chain resilience and agility.- Stakeholder Collaboration: Partnered with C-suite executives and cross-functional client teams to align strategies with organizational goals and deliver measurable value.- Team Development: Mentored and guided a team of consultants, fostering skill development and ensuring project success through strong leadership and collaboration.

As a Lead Program Manager in Target’s Supply Chain Operations, I played a pivotal role in driving high-impact initiatives that enhanced supply chain efficiency, optimized operational performance, and supported the company’s growth objectives. In this role, I combined strategic planning with hands-on execution to manage complex programs spanning multiple functions and stakeholders.Key Responsibilities:- Supply Chain Systems Management: Directed the implementation and optimization of enterprise supply chain platforms to enhance inventory visibility and streamline logistics operations.- Data Analytics and Reporting: Designed and utilized advanced commercial and proprietary reporting tools to analyze supply chain performance metrics, including lead times, fill rates, and transportation costs, enabling data-driven decision-making.- Automation and Technology Integration: Spearheaded the integration of automation technologies, such as warehouse management systems (WMS), transportation management systems (TMS), and robotic process automation (RPA), to improve operational efficiency and scalability.- Process Workflow Optimization: Applied Lean and Six Sigma methodologies to eliminate bottlenecks in supply chain processes, reduce variability, and improve overall throughput.- System Enhancements and Customization: Collaborated with IT and engineering teams to develop custom solutions for system enhancements, including API integrations, data pipelines, and configuration updates to meet unique operational needs.- Demand Forecasting and Inventory Planning: Utilized predictive analytics tools and algorithms to improve demand forecasting accuracy and optimize replenishment cycles, balancing inventory levels with customer demand patterns.- Cross-Functional Technical Collaboration: Worked closely with merchandising, transportation, and store operations teams to translate business requirements into technical specifications for system design and deployment.

Between 2010 and 2017, I advanced through multiple roles at Target, specializing in stores and supply chain operations, replenishment, procurement, and industrial engineering. These experiences combined technical expertise with strategic leadership, allowing me to drive measurable improvements in efficiency, cost management, and guest satisfaction.Key Responsibilities:Replenishment and Inventory Optimization:- Applied industrial engineering principles to design and improve replenishment processes, ensuring optimal inventory levels and nationwide on-shelf availability.- Leveraged forecasting tools and analytics to align replenishment strategies with sales trends and seasonal demand.- Developed expertise in procurement and supply management, including supplier collaboration, contract negotiations, and demand planning to support cost-effective sourcing.Process Design and Operational Efficiency:- Conducted workflow analyses and applied Lean methodologies to reduce inefficiencies, variability, and waste across distribution centers and store operations.- Led automation initiatives to streamline supply chain workflows, enhancing productivity and scalability.Industrial Engineering Applications:- Designed process improvements for DC-level operations, integrating ergonomic and productivity metrics to optimize team performance.- Created capacity planning models to improve labor and resource allocation during peak periods.Cross-Functional Leadership and Team Development:- Collaborated with merchandising, logistics, and IT teams to execute initiatives, implement new systems, and drive operational advancements.- Managed and mentored high-performing teams, fostering innovation, accountability, and alignment with corporate objectives.Positions:- Lead Industrial Engineer, Supply Chain (2015-2017)- Field Operations Manager, Distribution (2013-2015)- Business Analyst, Merchandise Planning (2012-2013)- Logistics & Backroom Associate, Stores (2010-2012)