Michael Olson Email & Phone Number

Saratoga Springs, Ny, Us

Satellite Beach, Florida, Us

Create initial concept opportunities and fleshing out a broad roadmapEvaluate concept opportunities market saturation, user base, user feedback and ground up requirementsDelivered wireframes, mockups and prototypesWorked with clients to develop personalized design process using the double diamond formatDesigned and performed stakeholder interviewsPerformed UX Audit of social media sitePerformed and delivered UX analysis, competitor analysis, user research, personas, user flows, wireframes, prototypes and documentation for clientsTutored clients in UX research, design, interaction and practices

Satellite Beach, Florida, Us

● Created and published a game tabletop investing and deception game using tabletop simulator. ● Worked with a team of 5 to map out genre, mechanics, rules, visuals and perform user research.● Designed UI, scripted mechanics, created artwork, refined rules.● Solo developed additional iterations of the initial game to refine UI, mechanics, and rules through surveys, and A/B testing.

Satellite Beach, Florida, Us

● Created an MVP delivery companion app (RideAlong) that tracks and records daily income, gross hourly, nethourly, miles driven, mileage cost, gas cost and adjusted income.● Resulted in a minimum of $0.5 increase per delivery and qualitatively less anxiety regarding pay acrossall users● Interviewed 10 gig / pizza delivery drivers, refined goals and constraints, modeled personas and user stories asaggregates of representative users. Identified core usage scenarios, user journeys, user flows and red routes● Mapped out core features necessary to address identified needs. Refined for maximum overlap and minimalredundancy. Developed information architecture for ease of access. Created wireframes, mockups, clickableprototypes and logo options● Developed MVP in Google Apps Scripts and Google Sheets for automatically updating visuals and data logging

Satellite Beach, Florida, Us

● Designed & developed an AR app to support people who are Deaf-Hard of Hearing, through live captions on the Microsoft Hololens.● Led research, interviews, and design as well as development of all backend and front end elements.Received high praise from the Deaf-Hard of Hearing and English as a Second Language communities.● Developed in Unity using 3D modeling, C#, and the Hololens Emulator

New Haven, Ct, Us

● Utilizing stakeholder inputs, perspectives, and needs I identified critical tools and infrastructure needed to optimize performance and integration throughout the transition to a new ERP.● Successfully ran a contextual inquiry initiative to gain better understanding of librarian search preferences where I established goals, wrote the script, performed interviews, analyzed data, then presented the findings.● Analyzed and evaluated usage metrics with HotJar that negated the need for a multi week user interview answering management questions following a new UI rollout. I established research goals, methodology, performed observation, analyzed data, then presented the findings.● Oversaw and set standards for the reevaluation of the Beinecke website personas while providing leadership and direction during script building, interview moderation, and empathy map creation while facilitating communication and focus among a 15 person group.● Provided data analysis and Ad Hoc reports requested by librarians, faculty, administration, and UX management.

● Assisted in the delivery and implementation of an advertising campaign with 1 marketing partner that increased membership of their target audience by 20% in 1 month.● Created the UI, logo, brand copy, content, website, and documentation by refining and synthesizing stakeholder interviews, branding sessions, & competitor analysis into content that reflects the brand image & vision.● Facilitated communication with 6 stakeholders to define customer problems, align on solutions, and manage feedback which resulted in a successful implementation.

Armonk, New York, Ny, Us

● Crafted a market-ready Web App within three months as an IBM intern by leading UX research, design, development, and security efforts that exceeded IBM stakeholder expectations.● Stepped up to lead visual design, branding, and security analysis while acting as a back end developer and liaison when interns were asked to wear multiple hats. ● I facilitated cohesive interaction between cross-functional teams and played a large role in the product being delivered ahead of time and beyond expectations.● Developed the database and backend of a RESTful Java microservice web app using LibertyBikes, MongoDB, Maven, JAX-RS, JSON-B, JWT, and more.● Designed, developed, and debugged the database for varying levels of user authorization, security, decreased redundancy, and ease of data modification.● QuizMaker is experiencing continued growth and development at IBM.

Oswego, Ny, Us

● Researched, developed and published a novel low level string search algorithm using C and assembly.● Worked in a 3 person team to build testing systems, iterate algorithm designs, and refine low level optimizations. ● Achieved search speeds surpassing industry standards (KMP, and Boyer Moore).● Promising success using the algorithm structure to grant single-threaded concurrency to industry standards.

Oswego, Ny, Us

Lead UX research sessions for the computer science department. Prepare lab for experiments, run experiments, dispense consent forms, record comments

Master'S Degree, Human Computer Interaction

Bachelor’S Degree, Cognitive Science

Associate’S Degree, Undeclared