Michael O'Malley Email and Phone Number
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➥ In order to excel in today’s competitive business environment, a successful IT leader needs a balance of project management, security, and systems engineering expertise - backed by robust leadership skills. I combine over 2 decades’ experience leading world class teams of infrastructure engineers to optimize core IT systems and operations; making the forward-looking decisions that drive sustainable and scalable business growth; developing holistic and scalable IT roadmaps that improve organizational productivity; and carefully shaping the processes and systems that sustain an efficient, productive, and globally competitive organization.➥ I excel at identifying and remediating gaps in systems security, managing and mitigating internal/external risk, integrating state-of-the art tools and software in line with organizational needs, and shaping top-tier teams at the forefront of innovation and IT proficiency.➥ I am a proficient multitasker with the ability to learn, unlearn, and relearn; because success is less about what you already know and more about expanding your knowledge base. I have the agility to pick up new skills, adapt them to my needs, and respond to challenges with competence and conviction.➥ I have the communication skills to clearly articulate my vision, persuade people to take action, and get the ball rolling in the right direction. Whether I’m sending out emails, communicating with a partner, negotiating with a vendor, or anything in between; I communicate quickly, accurately and effectively.☛ Key Skills ☚ ✦ IT Strategy Formulation/Execution✦ IT Implementations/Infrastructure✦ Solutions & Process Engineering✦ Troubleshooting & Problem Solving✦ Cost Containment Strategies✦ Network Security/Disaster Recovery✦ Process Improvement & Optimization✦ Change Management Initiatives✦ Project Management & Oversight✦ Top-Tier Communicator & Negotiator✦ Relationship & Vendor Management✦ Risk Management & Mitigation
Ice Miller Llp
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Director Of It InfrastructureIce Miller Llp May 2024 - PresentIndianapolis, Indiana, Us -
Director Of Systems Engineering; Head Of It Infrastructure And OperationsLexisnexis Reed Tech Sep 2022 - May 2024Horsham, Pa, Us -
Manager Of Systems EngineeringLexisnexis Reed Tech Oct 2014 - Sep 2022Horsham, Pa, UsLexisnexis is a provider of information-based solutions and services, including data capture and conversion, preservation, analysis, e-submission, and publication services.⌨ Learn more about Lexisnexis at: www.lexisnexis.com As Manager of Systems Engineering, I am accountable for managing a team of 12 Infrastructure System Engineers to ensure an optimized, efficient, stable, and secure IT infrastructure. I partner with product and architecture teams to facilitate the delivery of technology solutions in alignment with the organization’s business goals and strategic priorities. To carry out my mandate, I hold team members accountable to a high standard of technical proficiency, define resource requirements and allocations, evaluate organizational needs, and coordinate the production of advanced software that effectively meets those needs.I also manage and administer a $4M annual budget, generate routine reports to finance partners and SLT, and support various commercial and government business lines that collectively generate $200M+ in annual revenueAmong my accomplishments, I have:➥ Spearheaded a transition to a DevOps model to generate orchestrated pipeline deployments of ReedTech and third party applications using both Microsoft Azure DevOps and Systems Center Configuration Manager; reducing deployment cycles from bi-weekly to multiple times per day.➥ Employed a combination of Agile and Kanban methodologies to triage, organize, and prioritize workloads.➥ Formulated a plan to migrate out of physical data centers running 800+ virtual servers and 1,000+ virtual desktops into MS Azure cloud services.➥ Implemented Palo Alto Next-Generation Firewalls, migrating to a Zero Trust Network Architecture.➥ Migrated the workforce end-user technology platform to Citrix XenDesktop VDI to increase end-user efficiency via reduced work transfer times. -
Manager, It ServicesDeb Shops, Inc. Feb 2012 - Oct 2014Philadelphia, Pa, UsAs Manager of IT Services, I was tasked with securing, maintaining, and optimizing IT infrastructure and Helpdesk operations as well as providing key IT support for 3,500+ geographically dispersed employees across 300+ nationwide locations. Among my responsibilities, I routinely identified and implemented improved security solutions and resolved operational and high-risk issues to facilitate seamless operations with minimal downtime. Here are some of the ways I’ve made positive contributions to business performance:➥ Modernized internal wireless systems to support secure BYOD and multi-platform SSL VPN, giving end-users the flexibility to choose mobile devices that support their individual job functions.➥ Designed sophisticated disaster recovery architecture to facilitate seamless business continuity and improve operational resilience.➥ Developed and implemented an enterprise-wide Helpdesk system that provided visibility into operational performance in real-time, complied with all ITIL standards, enhanced employee efficiency, and improved end-user satisfaction.➥ Worked with the Leadership team to identify high-priority issues and implement critical technology projects.➥ Advocated and expanded the use of secure wireless technologies across all company locations.➥ Increased efficiency and e-commerce fulfillment within the distribution center.➥ Worked with a third-party auditor to achieve PCI-DSS Version 2.0 Level 1 Certification. -
Senior Manager Network Architecture And SecurityVelocity Technology Solutions Dec 2008 - Feb 2012Andover, Massachusetts, UsAs Senior Manager of Network Services, I was responsible for overseeing major ERP installations and network service delivery for key SaaS and IaaS customers. I also maintained LAN and WAN connectivity across multiple data centers throughout North America, managed the implementation team, and maintained a consistent standard of quality service and on-time deliveries to clients. Some of my key contributions include:➥ Integrated newly acquired data centers into the infrastructure model; enabled customers to be seamlessly deployed across data centers supporting 600K+ customers with 18K+ concurrent connections across 200 WAN connections on a combination of MPLS and Site-to-Site IPSec VPNs.➥ Conducted capacity management and planning, making recommendations for major IT and network upgrades.➥ Managed a service desk implementation project, integrating multiple legacy service desk systems into a single ServiceNow.com ITIL-compliant enterprise service desk to drive increased efficiency, reporting clarity, and user satisfaction.➥ Reviewed, evaluated, and standardized network implementation and support processes across data centers.➥ Served as first-line escalation point to resolve complex customer issues. ➥ Met with client-side executives to facilitate on-time customer go-lives and drive additional business development opportunities.➥ Managed implementation of first SAS70 Type II audit with third party assessor; delivering on time, under budget, and with no relevant exceptions. -
Operations ManagerChelsea Technologies Feb 2008 - Nov 2008New York, Ny, UsManaged a team of experienced IT engineers to deliver IT services to diverse set of customers in the Hedge Fund and Alternative Investment sector. -
Manager, Systems AdministrationMisys May 2004 - Feb 2008London, London, GbLed Network Administration team to deliver data and telephony connectivity to users throughout the Misys organization.Identified opportunities for improvement to IT processes, redesigning processes and procedures.Conducted project to re-engineer customer support process using Lean Six Sigma principles. -
Systems AdministratorMisys Aug 2000 - May 2004London, London, GbBuilt managed and deployed Windows based servers and workstations to support core businessDesigned and built Citirx MetaFrame (XenApp) environment to support offshore software development as well as small customer deployment (SAAS) scenarios
Michael O'Malley Skills
Michael O'Malley Education Details
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Villanova UniversityGeneral -
Villanova UniversityManagement Information Systems
Frequently Asked Questions about Michael O'Malley
What company does Michael O'Malley work for?
Michael O'Malley works for Ice Miller Llp
What is Michael O'Malley's role at the current company?
Michael O'Malley's current role is IT Director | Infrastructure & Operations | Security | Process Engineering | Risk Management & Mitigation | Project & Vendor Management.
What is Michael O'Malley's email address?
Michael O'Malley's email address is mi****@****ail.com
What is Michael O'Malley's direct phone number?
Michael O'Malley's direct phone number is +121544*****
What schools did Michael O'Malley attend?
Michael O'Malley attended Villanova University, Villanova University.
What skills is Michael O'Malley known for?
Michael O'Malley has skills like Itil, It Service Management, Network Engineering, Network Administration, It Management, System Administration, Management, Leadership, Information Technology, Sdlc, Integration, Disaster Recovery.
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