IT Infrastructure and Cloud Computing AnalystI have a degree in Computer Networks, with solid experience in infrastructure, implementation and support of tools and services. My current goal is to develop my career in the area of cloud computing, seeking to improve my knowledge and skills to work in hybrid and multi-cloud environments.Highlight Points:- Experience in administering Windows and Linux environments, including Active Directory, DNS, DHCP, IIS, File Server, Windows Cluster, among others.- Proficient in virtualized environments, such as VMWare, Oracle PCA and Hyper-V, as well as cloud services such as Azure, Microsoft 365 and AWS.- Expertise in network monitoring through PRTG and Zabbix, as well as backup management using Veeam Backup.- Solid experience in technical support, both in person and remotely, following ITSM best practices based on ITIL.Communication and Collaboration:I have ease in communicating with technical and non-technical clients, and I have the habit of working collaboratively with all teams, seeking to understand problems and needs to develop solutions that add value to the business or the client.I am always looking for continuous learning and study, aiming to evolve and improve my skills. I am committed to excellence and am willing to contribute to the success of the team and the business.