Michael Martins Email & Phone Number

Embu Das Artes, São Paulo, Brasil

Embu Das Artes, São Paulo, Brasil

• Administration of the Azure environment, including Virtual Machines, Microsoft Login ID and Application Groups.
• Administration of the Microsoft 365 environment, covering license management,Teams, SharePoint, Exchange Online and other related services.
• Complete management of the call lifecycle, from opening toresolution of incidents, in collaboration with service providers and partners.
• Management of virtual machines in vCenter (VMware), ensuring the fluidand efficient operation of the virtual infrastructure.
• Comprehensive management of Active Directory, DNS, DHCP, IIS and File Server environments, ensuring the stability and efficiency of network operations.
• Installation and administration of Kaspersky antivirus solutions to guarantee system security.

São Bernardo Do Campo, São Paulo, Brasil

• Acting in crisis rooms together with other areas (application, backup, database, networks, security, web...), aiming at identifying and solving the problem;
• Handling incidents, requests and problems, as well as creating demands and change requests to meet daily requests;
• Installation, configuration, administration and support in a critical high-availability environment;
• Level 1 and 2 support for Windows Server OS calls;
• Performance and general knowledge in Active Directory, Windows Cluster, DHCP, DNS, IIS, File Server, WSUS, Windows Patch Management (SCCM) LAN, WAN, TCP/IP;
• Server management through Oracle PCA and vMware vCenter;

São Caetano Do Sul, São Paulo

• Active Directory, DNS and DHCP environment management;
• AWS environment management (Billing, EC2, Route 53 and S3);
• Backup restoration via AppAssure Rapid Recovery and Veeam Backup;
• Control of licenses, emails and Microsoft Teams users via Office 365;
• E-mail gateway management via Gatefy;
• Handling telephone extensions and Patch Panel;

São Caetano Do Sul, São Paulo

• Backup restoration via Veeam Backup and AppAssure Rapid Recovery;
• Creation and editing of virtual machines in vCenter (VMware);
• Creation and maintenance of notes on the internal DNS server and Route 53 (AWS);
• Control of licenses and emails via Office 365;
• Dell SonicWall VPN configuration;
• Handling telephone extensions and patch panels;

São Paulo

• Backup restoration via AppAssure Rapid Recovery;
• Dell SonicWall VPN configuration;
• Handling telephone extensions and patch panels;
• Installation and configuration of NLB service;
• Management and creation of emails via Exchange and Postfix;
• Opening calls and follow-ups with service providers and partners;

São Paulo E Região, Brasil

• Backup control on DAT tapes;
• Cisco VPN configuration;
• Creation and editing of virtual machines in VCenter (VMware);
• CRM tool installation (Pivotal);
• Handling telephone extensions and Patch Panel;
• Installation and handling of Symantec antivirus;

Technological Graduation In Computer Networks, Information Technology

Computer Network Technician, Information Technology