Michael Omram Email & Phone Number

Wilmington, DE, US

Wilmington, Delaware, United States

Reading, Pennsylvania, United States

I had the opportunity to work across three different divisions of the company: Bimbo Bakeries USA, Bimbo Canada, and Bimbo UK. I was in charge of managing social media, which involved using Sprinklr to monitor social media pages for potential threats or opportunities. I responded to consumers' posts and comments promptly and handled social media inquiries.

Reading, Pennsylvania, United States

I provided quality customer service in both English and French to consumers of Bimbo Bakeries USA, Bimbo Canada, and Bimbo UK. I communicated effectively with customers via telephone, email, and chat using Salesforce. My responsibilities included gathering all relevant information to address issues properly and provide first-call resolution.

New Castle, Delaware, United States

I assisted with checking customers into testing sites through computers and tablets. I also instructed and monitored customers as they self-administered COVID-19 tests. I managed and reported data to site managers at the end of each day. Additionally, I updated patients’ vaccination records after each dose of the COVID-19 vaccine.

Newark, Delaware, United States

I provided customer service by assisting customers in locating merchandise when needed. I was responsible for processing, ticketing, storing, and displaying merchandise, as well as stocking, organizing, and presenting new items on the sales floor. Additionally, I ensured that the store maintained a clean and organized appearance, and I assisted with.

Columbia, Maryland, United States

I was responsible for providing students and visitors with accurate and comprehensive information, ensuring they were directed appropriately. This involved answering multiple phone lines and effectively directing callers to the appropriate party. Additionally, I played a key role in administrative tasks such as filing, data entry, and scanning documents. I.

Columbia, Maryland, United States

I provided support to incoming students, faculty, and staff. This included scheduling appointments, assisting students with completing necessary forms and documentation and managing multiple phone lines. I handled various administrative tasks such as filing, data entry, and scanning documents. Additionally, I assisted in processing payments by cash, credit.

Master Of Business Administration - Mba, 3.4

Bachelor Of Science - Bs, Business Management, 3.1

Associate Of Arts - Aa, International Business

Associate Of Arts - Aa, Business Administration