Michael Onthank Email & Phone Number

Apex, Nc

Generate sales revenue with new and existing accounts representing Rockwell Automation products and services.

Raleigh-Durham, North Carolina Area

Within his role as Quality Assurance Representative, Michael has conducted an average of 20 in-person field audits per day by calling on company decision makers and business owners to increase transaction activity, revenue, and market presence. He has expertly discussed and converse the benefits of accepting American Express and encouraged marketing opportunities to gain future acceptance. He has prepared reports to communicate outcomes of quality activities.Furthermore, Michael efficiently checked and confirmed card acceptance which included uncovering and overcoming merchant objections. He accumulated merchant feedback and updated CRM software and evaluated audit findings and implemented appropriate corrective actions. He gained a top-tier rating for quality control and merchant feedback.Michael contributed to team effort by accomplishing related results as needed. Also, investigated customer complaints and non-conformance issues. He developed, recommended, and monitored corrective and preventive actions.

Raleigh-Durham, North Carolina Area

As a Sales & Design-Build Estimator Representative, Michael handled and analyzed customer plans, executed site surveys, determined needs, developed project estimates, and compiled subcontractor bids for government RFP’s, contracts, & proposals. He built and maintained relationships with the customer base, including key company accounts, ensuring their satisfaction with products and services. Michael efficiently accomplished 100% on-time completion of all proposal & bid packages, delivered quality internal and external customer service. He prepared cost reports and present findings to management, contract personnel, proposal coordinators, customer representatives, price auditors, vendors, and subcontractors. Gained success in merging information into proposals and bids for submission to clients, answered related questions, and negotiated the final price.In addition, Michael represented the organization as a prime contact, interacting with senior internal and external personnel on significant matters and was associated closely with public sector accounts, vendors, general contractors, and architects to value-engineer projects. Michael developed processes that required innovation and ingenuity‌ and generated market awareness through networking, cold calling, presentations and attending local/regional trade shows.

Garner, Nc

Within his role as a Financial Consultant, Michael produced new business by identifying the financial needs of new and existing clients. He has expertly opened and delivered service for personal and commercial accounts, and cross-selling products and services. He has achieved “5-Star” Gallop Surveys and new business referrals by proactively guiding customer issues toward quick and positive resolutions.Michael enhanced new business by cold calling in local businesses, opening new accounts and increasing investment revenue which resulted in exceeding quarterly sales goals by 46%. He has reviewed day-to-day transactions to identify areas for improvement. He maintained proper documentation following preset guidelines established by compliance and management.Furthermore, Michael analyzed information and prepared plans best suited to individual clients' requirements. He contacted clients and set up meetings, either within an office environment or in clients' homes or business premises. He promoted and sold financial products to meet given or negotiated sales targets.

Raleigh, Nc

As a Managing Director, Michael administered entire aspects of sales and operations activities for a custom-designed consumer goods product. He successfully gained a high level of customer satisfaction by conducting face-to-face meetings and performed follow-up calls with clients to ensure product design which resulted in frequent referrals and repeat business. In addition, Michael designed and launched a comprehensive website to achieve higher sales volume and target the North Carolina area, enhancing customer awareness which increased revenue by 40%. Michael organized all marketing efforts, developed retail outlet channels, hosted special events to increase sales by providing demonstration models and product giveaways. He identified core competencies and defined operational goals.

Charlotte, North Carolina Area

Within his role as an Account Manager, Michael provided consulting services to commercial banks and credit unions for custom designed security solutions by assessing the client needs, managing client relationships, managing the processes and progress of the project, and negotiating contracts. Handled physical & electronic security equipment, financial furniture, automatic-teller transaction systems/software, and service agreements. Expanded into new markets by cold calling, prospecting, networking, and maintaining existing relationships which exceeded a quota of $1 million in sales.

Charlotte, North Carolina Area

As a Senior Sales Representative, Michael conducted new business development and sales cycle management with banks, credit unions, and commercial clients by marketing high-end security solutions including access control systems, banking equipment, surveillance equipment, transaction systems/software, and service agreements.

Atlanta, Ga

Within his role as a District Sales Manager, Michael managed newspaper operations and sales activity for 60 retail outlets within the Atlanta Hartsfield Airport.

Atlanta, Ga

As an Auditing & Collections Analyst, Michael generated up to $2 million per quarter in sales and collections activity that involved cable and satellite accounts in the Southeast and Northeast regions, which included "Top" 25 and Special Market accounts.

Bachelor Of Science (B.S.), Criminal Justice

Activities and Societies: Sigma Nu

Education record