Michael Orlando Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Responsible for both inbound sales and service for the memberships sales department as well as generating revenue through outbound sales.• Attend weekly development meetings with the intention of learning a new skill, developing and listening to others experiences.•Achieved team revenue goals for all 7 campaigns I've been part of and lead each of those campaigns in total revenue amongst fellow associates. • Developed a strong sales funnel with majority recurring fans and referrals, (corporate accounts and individual fans) achieved this by providing excellent service and value to customers using a consultive selling approach, putting myself on the same team as the fan.

Toronto, Ontario, Canada

Responsible for being on the inbound queue for the memberships sales department in both a sales & service capacity.•Supported the memberships team by generating leads at our game day ticket sales centre.•Generated outbound revenue through various out reach methods. (Cold calling, Cold email, in person and social selling)

Peterborough, Ontario, Canada

Responsible for the sale of ticket packages including; season tickets, flex packs, and group ticket packages. Additionally the sourcing of corporate partners and corporate package sales. • Responsible for developing and maintaining a pipeline of clients. Focusing on building strong positive relationships within new and existing ticket holders / corporate partners and the community.• Sold different types of ticketing packages season tickets, flex packs, group ticket packages and suites as well as different corporate packages, rink boards, lower digital ring, adopt a school community program and 20/20 packages. • Achieved 625% of Internship goal for revenue, goal of $10,000 in revenue and achieved $62,500.

Pickering, Ontario, Canada

Assisting in the organizing, management and execution of the competitive sport program and special events for the Pickering Football Club. • Provide knowledgeable customer service to Pickering Football Club visitors and clients.• Organize and manage player cards, schedules and manage different player cautioning forms• Assist and manage specialty events: fitting’s, Zumba.

Toronto, Ontario, Canada

Assembly and disassembly of Special Events (National Bank Open), ensuring that stadium and facilities are set-up and ready.•Responsible for ensuring that the Sobey’s Stadium is pristine and ready for all events and tournaments. •Maintained knowledge of current and upcoming Tennis Canada events to ensure timely execution of set-up.

Niagara-On-The-Lake, Ontario, Canada

Responsible for customer service, retail sales, merchandising and opening/closing procedures.• Exceeded sales goals by providing superior client service and answering all health and product related inquiries.• Achieved #2 Top Revenue across Canada for the Holiday season 2021-22.• Created strong collaborative relationships with management and team members by being engaged and participating in team building activities. • Responsible for solving any client concerns in a courteous manner.• Maintained knowledge of current promotions and store policies and practices.