Volunteer online session leader assisting and instructing beginner to advanced Costa Rican students and professionals in the English language.

• Pennsylvania Gaming Control Board Licensed• ServSafe® Food Safety Manager Certified• Customer Service• Cash vault management and reconciliation• Daily operations • Scheduling• Gaming oversight (S.A.R. and A.M.L.)• Food and beverage purchasing, inventory and management

• Hired, trained and managed 35 people in the pari-mutuel department as well as 20 people in the food and beverage department.• Defined and maintained standards of customer service. Identified and fostered relationships with premiere customers to establish loyalty and increase return rates.

• Owner/operator of award winning gourmet donut food truck• Developed the business and brand identity from concept to roll out and beyond• Managed daily operations in the Philadelphia and South Jersey areas• Catered private and corporate events plus participated in public festivals

• Provided excellent customer service• Reviewed all paperwork prior to handoff to underwriting• Handled difficult files (First time, bad credit)• Awarded companies most productive processor 2011, 2012

• Acting Controllers Assistant as well as payroll manager.