Michael Otchere Email & Phone Number

Bexleyheath, Greater London, United Kingdom

At EDF Energy, my role includes managing the schedules of engineers; my team and I currently provide coverage to the City of London, and it is our duty to oversee the daily operations and delegations of tasks allocated to the engineers, to ensure that they are completed within a given time frame. In addition, it is also my responsibility to identify any possible risks and/or delays that may prevent or disrupt an engineer from proceeding with their assigned task(s). Consequently, to ensure a… Show more At EDF Energy, my role includes managing the schedules of engineers; my team and I currently provide coverage to the City of London, and it is our duty to oversee the daily operations and delegations of tasks allocated to the engineers, to ensure that they are completed within a given time frame. In addition, it is also my responsibility to identify any possible risks and/or delays that may prevent or disrupt an engineer from proceeding with their assigned task(s). Consequently, to ensure a smooth process, it is imperative that my team and I liaise and maintain effective communication between one another and with the engineers. The utilisation of applications like Microsoft Office and SAPViewer are critical to the success of tasks in day, allowing me to complete administrative tasks such as emails, forms and booking appointments for customers. Show less

London, United Kingdom

My duties as a Sales assistant entailed Product Testing to ensure that the resale of used goods are legitimate and of a good quality, as well as logging repair processes, stock control and processing courier deliveries for online purchases. In addition to this, I would occasionally assist the marketing team with in-store promotions, and effectively dealt with customer enquiries and complaints to ensure a satisfying solution for both the customer and the business.

Worked as a team of replenishment staff, arranging stock and customer service, engaging with customers.

Chelsea Football Club

My responsibilities as a Senior Staffing Team Member comprised the daily registration of staff to confirm that workers were present and equipped with the correct uniform and tools to carry out their jobs.To protect the business and the individual, my team and I would carry out standardised checks to verify that the workers only possessed authorised items at their workstations. Furthermore, my role entailed the handling of cash and confidential data, stock management, providing health and… Show more My responsibilities as a Senior Staffing Team Member comprised the daily registration of staff to confirm that workers were present and equipped with the correct uniform and tools to carry out their jobs.To protect the business and the individual, my team and I would carry out standardised checks to verify that the workers only possessed authorised items at their workstations. Furthermore, my role entailed the handling of cash and confidential data, stock management, providing health and safety debriefing to all staff prior to their shift, delegating roles appropriately to ensure that staff were placed in areas that they would thrive in, and providing excellent customer service to guests.As a result, this would ensure that the overall operation of the event would run smoothly, which in turn played a vital role in building good rapports with guests and clients. Show less

Bachelor Of Science - Bs, Business, Management, Marketing, And Related Support Services, 2:1

Bachelor'S Degree, Marketing/Marketing Management, General, 2:1

Activities and Societies: - Part of the Marketing Society, centred on giving unfamiliar students a better understanding of the - Had.