Michael Otto Email & Phone Number

Salt Lake City, Ut, Us

Salt Lake County, Utah, United States

Exceeded sales goals by opening new accounts and expanding existing customer relationships Took orders for equipment rentals and used computer aided dispatch systems to schedule deliveries and pickups Resolved customer issues including initial phone troubleshooting of mechanical problemsAccount Management and Customer Success in onboarding new accounts and maintenance

Lehi, Utah, United States

Manage the day to day operations of the e-Commerce Department to achieve desired sales objectives, goals and budgets. Responsible for staffing and developing associates to achieve desired results. Ensure that the e-Commerce department meets/exceeds customer expectations for ease of use, shopping variety and efficiency. Interview, select and hire candidates to staff the on-line shopping department. Develop a team of over 35 associates to meet productivity standards and verify they meet or exceed goals.

Draper, Ut

Manage the day to day operations of the e-Commerce Department to achieve desired sales objectives, goals and budgets. Responsible for staffing and developing associates to achieve desired results. Ensure that the e-Commerce department meets/exceeds customer expectations for ease of use, shopping variety and efficiency. Manage a team of over 15 associates.

Create an outstanding customer experience through exceptional customer service; direct and supervise all functions, duties, and activities in the front end of the store.Create an environment that enables customers to feel welcome, important and appreciated by answering any questions and making product suggestions.Manage, observe, and coach all cashiers, baggers, and clerks on all front end engagement for over 30 employees.

Salt Lake County, Utah, United States

Responsible for daily planning and execution of 4 1/2 hour daily radio show. Created and executed live events and promotions for our company and advertisers generating revenue and publicity for the radio station and clients. Our various promotions garnered coverage and appearances on Inside Edition, ESPN, BBC, CNBC, The Salt Lake Tribune, The Deseret News, KUTV 2 TV, Fox13 Utah TV, KSL 5 TV, and KTVX 4 TV.Consistent top 5 25-54 Persons ratings performerThe Johnson and Johnson Show was nominated 2018 for Academy of Country Music Award Large Market Personality of the Year

Seattle, Washington, United States

Create and Execute daily radio show generating publicity and revenue events for the radio station and advertisers. Our events generated numerous appearances on KING 5 TV, KIRO 7 TV, Q13 Fox and The Seattle Times.

Salt Lake County, Utah, United States

Created and executed daily radio show for listeners and advertisers. We created and executed revenue generating live events and promotions for the station and clients. Our promotions had us appear on Inside Edition, ESPN, BBC, CNBC, The Salt Lake Tribune, The Deseret News, KUTV 2 TV, KTVX 4 TV, and KSL 5 TV, Top 3 25-54 Persons ratings performer in Dairy and PPM for over 10 years.The Johnson and Johnson Show was nominated 2010 Academy of Country Music Award Large Market Personality