Michael Ourada Email & Phone Number

Perform front desk receptionist duties, audit hotel finances at night, and balance multiple responsibilities. Work alone with minimal direction and de-escalate situations with angry or dangerous guests.

Lincoln, Nebraska Area

Assist customers with the products in store, provide information and sell each individual product. Responsibilities included loss prevention and security (We worked alone each shift), Customer Service, Sales, receiving and stocking shipments of product, as well as closing the store and performing audits and paperwork. The job required patience with customers, extensive product knowledge, the ability to deal with difficult customers, and being able to solve problems quickly as help wasn't readily available.

Lincoln, Nebraska Area

CSR work, cleaned the store, took phone calls, organized and prepped food, delivered orders, and ran several change order transactions with the company's bank.