Michael P. Email & Phone Number

Tuscaloosa, Alabama Area

As part of the implementation team I assisted in the implementation of new clients as well as the addition of new modules to existing customers. This includes adding new features to the core product and adapting the core product to fit the needs of the client. As part of the support team, I assisted in the maintenance of existing customers, primarily focused on defect reduction and implementing minor changes to the existing system.As part of the product team, I assist in the design, and addition of new features to the core product, iterate on existing features, and assist in the creation of design documents that determine how the core product works. This has a direct impact on all clients who utilize the system.

Assisted in the design and implementation of various software applications related to the University of Alabama.

Assisted students with software related issues.Provided assistance and consultation for faculty and staff members.Instructed new technicians on common software issues and resolutions.

Assisted with software security researchImplemented theoretical password security applicationsTested theoretical password security applications.

Bachelors Of Science, Computer Science

Education record