I’m deeply passionate about personal and professional growth. With over 15 years in customer service and 6 years in management, I’ve developed exceptional soft skills and a profound understanding of empathy in business. As a Marketing student, I'm eager to join a company that values its people. I aim to contribute my skills while growing within an organization that supports continuous learning and development.
Career Break
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Professional DevelopmentCareer Break Nov 2020 - PresentDuring my career break, I've actively pursued my passion for learning and community service. I enrolled in classes at WGU to earn a Bachelor's degree in Business Administration and Marketing, enhancing my professional skills. I also dedicated my time to volunteering at COVID-19 vaccination clinics during the pandemic. I currently volunteer at Backpack Brigade, a local charity focused on feeding hungry children. These experiences have enriched my understanding of community needs and strengthened my commitment to making a positive impact in my community.
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General Manager85C Bakery Cafe Oct 2015 - Nov 2020Brea, Ca, Us-Overseeing daily operations within my store including scheduling, staffing and training of employees, maintaining inventories, accounting, maintaining store appearance and promoting sales.-Adhering to policies and procedures set forth by the company in order to achieve a high standard of operation in which we will reach our targeted sales/profits while still finding innovative ways to boost efficiency and raise our margins. -Maintaining high customer satisfaction by means of educating staff in both customer service and product knowledge, fostering an upbeat mentality within my team and passing that on to the guests. Assuming personal responsibility for the outcomes generated though my actions and the actions of my team working under my guidance. -
ManagerBattallions Of Beauty Feb 2013 - Aug 2013-Managed day-to-day operations while increasing the companies’ profitability. -Conducted consumer events to educate clients on the features and benefits of available products.-Maintained the companies’ CRM database and utilized captured information to creatively market and advertise our services via email, FaceBook and Twitter.
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Sales AssociatePussy & Pooch Apr 2012 - Feb 2013Generated exceptional sales results by educating clients about their pets' needs and providing thorough, personalized service.Responsible for educating clients on their pets’ diets, healthcare, grooming techniques and training.
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ConciergeApple Retail Dec 2007 - Apr 2011Cupertino, California, UsManaged the flow of traffic in an extremely busy retail environment. Efficiently presented customers with complete solutions; creating optimal results to their technology needs through sales, personal training, technical support and business solutions. -
Makeup ArtistBarneys New York Sep 2007 - Nov 2007New York, UsIndependently contracted makeup artist for Josie Maran Cosmetics, LLC -
Skincare ConsultantSephora Dec 2006 - Sep 2007Neuilly Sur Seine, Ile De France, Fr-Provided individually tailored skincare & cosmetics solutions for clients.-Assisted with team education of products & services in order to increase our capacity to reach daily/monthly sales budgets.
Michael Daniels Education Details
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Western Governors UniversityMarketing -
Northern Ca Institute Of Cosmetology And EstheticsEsthetics
Frequently Asked Questions about Michael Daniels
What company does Michael Daniels work for?
Michael Daniels works for Career Break
What is Michael Daniels's role at the current company?
Michael Daniels's current role is Marketing undergrad @WGU | People are my passion..
What schools did Michael Daniels attend?
Michael Daniels attended Western Governors University, Northern Ca Institute Of Cosmetology And Esthetics.
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